Recall Clearance Letter - Mercedes-Benz Forum

 
LinkBack Thread Tools Display Modes
post #1 of 2 (permalink) Old 08-04-2011, 04:11 AM Thread Starter
BenzWorld Junior Member
 
Date registered: Apr 2009
Vehicle: 2005 CLK500 Cabrolet
Location: Auburn, WA
Posts: 18
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
Recall Clearance Letter

I'm in the process of selling my 05 CLK Cabriolet to a citizen of Vancouver, B.C., Canada. In order for them to transport the car across the border and get it properly licensed in Canada, they need a "Recall Clearance Letter" on Mercedes-Benz stationary.
I called customer service and was SHOCKED to learn Mercedes-Benz will provide the necessary letter BUT charges a "service fee" of $350! There doesn't seem to be any rational for the charge because they already have the necessary information on their computer system and all that's required is hitting the "print" button and putting the letter in the mail.
After owning 4 Mercedes-Benz automobiles, the likelihood of me buying another turned from probable to totally out of the question! If this is where Mercedes-Benz "customer service" is headed, I'm afraid I don't need the headache.
tizzyfit is offline  
Sponsored Links
Advertisement
 
post #2 of 2 (permalink) Old 08-05-2011, 08:08 PM
BenzWorld Member
 
Date registered: Jul 2010
Vehicle: 2007 ML320 CDI Pkg 2
Location: Ontario, Canada
Posts: 93
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Ask your local dealer for a VMI Vehicle MAster Inquiry print off (free) from their system and it will suffice for Cdn importation.
GSD1 is offline  
Sponsored Links
Advertisement
 
Reply

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Topic Author Forum Replies Last Post
Latest MB Safety Recall letter 00 ML430 Bulldog W163 M-Class 25 02-13-2009 03:05 PM
MBUSA recall letter nightstalker General Mercedes-Benz 6 10-05-2007 10:04 PM
i got my recall letter! myslk230 R170 SLK-Class 1 09-19-2006 08:27 AM
Wolfgang, lost link please help (HB recall letter) sgjacob@patmedia.net W163 M-Class 1 01-19-2006 02:59 PM
Where's my recall letter? joeml W163 M-Class 21 08-02-2005 10:36 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 

Title goes here

close
video goes here
description goes here. Read Full Story
For the best viewing experience please update your browser to Google Chrome