Using mBrace - questions - Mercedes-Benz Forum

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post #1 of 2 (permalink) Old 07-26-2011, 09:15 AM Thread Starter
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Date registered: Jul 2011
Vehicle: 2011 E550 Cabriolet, Diamond White, Black top and interior, many options
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Using mBrace - questions

Hi all, I have a new 2011 E550 with mBrace. Questions for other owners:

First, the quality of the voice on the other end when I call is poor. Very weak volume, and they keep cutting in and out. The signal indicator shows full (or near full) satellite receiption. If I am on hold waiting for an agent, the music they play is very poor quality. Is this normal and what everyone experiences?

Second: I can't get (or don't know how) to get a POI to show up in my nav when I call mBrace and have them send a POI address right to nav. I used the " i " button to talk to an agent because I needed an address for a restaurant and asked them to send it right to my nav system. They did it twice and said it went through, but I never got any indicator the address was delivered. Nothing happened, I stared at the normal nav screen. However, once before I sent an address myself using my iPhone search-and-send, then when I returned to the car and turned on the nav, it instantly asked me if I want to download the address I sent from my computer. It worked fine.

So, why couldn't I get an address into my nav that was sent from the mBrace people? I hit the 'i" button thinking that might bring it up, but nothing happened. Is there something else Im supposed to do? Help!

Thanks much!
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post #2 of 2 (permalink) Old 07-26-2011, 10:13 AM
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If you don't get an answer here quickly enough, troll around (aka search) on the Audio & Telematics sub-forum found in the technical section.

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