Selecting the right Star Diagnosis - Page 4 - Mercedes-Benz Forum

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post #31 of 31 (permalink) Old 09-04-2011, 04:29 AM
BenzWorld Junior Member
Date registered: Mar 2008
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Originally Posted by CarBizIndio View Post
After alot of research I finally purchased a star. I looked at many company's. Any reviews from people that had problems with their star I didn't consider buying from those company's. I figured getting tech support would be my main problem after buying a unit and all tech support would have to be done via email so I emailed about 8 company's selling the star unit with simple questions.

After a few weeks only 1 company returned the email on time so I purchased my unit from ausinor which included the T30. Their website wasn't working correctly so most of the transaction was handled via email. It didn't take very long to get the package. The T30 seemed to be in very good condition for a used unit except for the battery is failing so it has to be plugged in to a power source all the time. I connected it to a vehicle last night with out problems using the DAS and WIS icons.

The only issues I'm having right now other than the batt is when I try to access the following icons. Can I get some information on what these Icons can do for me and if they are accessed with in DAS or separate from DAS?

1. Xentry icon opens and tells me "No access authorization code, please contact the star diagnosis call center". I'm confused about this icon because when I open the DAS icon it also calls its self xentry.

2. EPC snap-on Business Solutions Icon tells me "No valid StartKey was found for the current program"

3. StarFinder. Once I click on the car it goes to a different screen and when I click on Star Finder only nothing happens after that.

4. Star Browser. Doesn't work, maybe its because I don't have it connected to the internet. I'm not sure if I should have it connected.

did you fix it? you need help?
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