Date registered: Mar 2011
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THE NIGHTMARE OF SIRIUS SATELLITE RADIO
I leased a Mercedes Benz in June of last year. It's my second one. I didn't have any problems with the first one. This time Sirius Satellite radio's trial period was over and now they are sending me invoices, past due invoices and calling me "everyday", and I mean "everyday", sometimes twice in a day from their phone 866-301-7625. This started about 2 months ago. I was so annoyed 1. because I do not want to renew the service and 2. because I couldn't understand a word of what the person was saying, maybe they operate out of a foreign country or heavens knows where, instead of providing work to someone in America, where we need it.
I have just hanged up with them. It is Sunday March 13th, and they have called me on Sunday, transferred me to a supervisor. I explained I do not have the service. She insists that I activated the service, when I do not have the service in my car.
She told me, again in her broken English, that I "had" to pay the invoice. I must admit I lost my cool and hanged up on her.
I am tired of this, will send them a certified letter tomorrow, will not pay their invoices and if they want to collect, they will need to take me to court, and see what the judge will say, because I "will" be in court. This is a complete and total abuse.
How do you people expect to have repeat business when we, the customers, receive this kind of treatment? I am copying Merced Benz and my salesman to inform them of this and hope in the future they associate with professional companies\ like MB is.