Need Maintenance History on used 2007 E350 - Mercedes-Benz Forum

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post #1 of 4 (permalink) Old 01-07-2011, 09:11 AM Thread Starter
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Need Maintenance History on used 2007 E350

Just bought a 2007 E350 from a BMW dealership. Since the car was a MB, the dealership was unable/unwilling to provide the build sheet with all the standard & optional features for the car. They also could not provide the maintenance history.
Does anyone know how I can get this information?

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post #2 of 4 (permalink) Old 01-07-2011, 09:17 AM
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Any MB dealer has access to all dealer performed service but the question is will they share it with you? From what I've heard, some will but most will not citing confidentiality. Your best bet is to contact the original selling dealer and ask them to print the VMI (vehicle master inquiry) for you. You should be able to get the build sheet, and/or possibly a copy of the window sticker, from MBUSA (800-FOR-MERC).

Good luck and welcome to the forum.

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post #3 of 4 (permalink) Old 01-08-2011, 03:13 AM
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post #4 of 4 (permalink) Old 01-08-2011, 07:33 AM
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US MB dealership service advisers have been instructed not to release prior owner service records. Keep in mind that those records, until recently, only covered warranty or recall service at the dealerships.

The build data is available from the dealerships service department via Startek/WIS and a copy of the US Prep Center's "Window Sticker" is also available free from MBUSA.
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