Date registered: Apr 2007
Vehicle: 1999 E320, 1975 450SEL, 1979 280SE
Mentioned: 0 Post(s)
Quoted: 8 Post(s)
Well... I think it may have something to do with where a person lives, and differences between dealer's policies. Our E320, bought used in Florida from a non-MB dealer, and brought to PA, has been serviced several times by our local PA Mercedes Benz dealer. Every time, we were given a new Mercedes as a loaner. Even if it was only for a few hours. And, the dealer has actually delivered our car to our house and taken the loaner back when the car was done with the repair. We certainly didn't buy the car from them and, in fact, have never bought a new car. Now, we have moved to Maryland. So, we'll see how this dealer treats us!