Date registered: Oct 2009
Vehicle: 1965 220se w111 *******1984 300sd w126 *******1991 350sd w126
Location: SO CAL USA
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Update! These guys really really suck.
I've been emailing both so called companies for days now. First they wanted pics. so "management can review them". They were then trying to contact driver because conveniently all of a sudden he doesn't work there any longer.
First Class apparently is trying to stay low key here, after a couple days of reviewing, Sawgrass responds to say they don't cover exhaust damage, and they don't see any damage that was not noted on the form at pickup.
Let me tell you about this form (the one with the front, back and side images of a car), what this driver did was to mark way more scratches and dents on the form than are actually on the car, to seemingly cover their asses just in case.
There are many marks noted that are simply a lie, pretty much every panel is noted with some damage. There is a scratch along the left quarterpanel and bumper which is not shown on a pic. that was taken just before pickup but since that's already marked on the form they are claiming it was already there.
One funny thing here is that the whole roof is marked as being scratched, well since the roof was damaged, repaired and has been repainted it shines, although it's a bad repair job it's not scratched.
Both companies are def. trying to avoid paying for damages which may be typical.
Oh, First Class also told me that they're not contracting with Sawgrass any longer. Again how convenient. Later.
Last edited by 50$84sd; 06-18-2010 at 08:24 PM.