I'm really hoping that someone here can help me. I'm new to the forum, but have browsed several times finding helpful ideas and suggestions.
I own an SLK 320 W reg which I have had for 5 years. It's serviced and repaired by an independent specialist shop that I trust and highly recommend.
My current problem is that after I hit a pothole causing damage to the passenger side front and rear tyres and the front alloy. My insurance has preferred suppliers that they make it nigh on impossible for you not to use.
It took them ages to get things moving and after a bit of to-ing and fro-ing about the wheels being after market and no longer available, I got the insurance to agree to a complete new set of wheels, as well as the tyres and to save a lot of time and more to and fro I sourced the wheels myself.
My car finally arrived back on Friday, two weeks and a day after it went in for repairs, with a dent in the bonnet and a soft ticking noise.
The garage have accepted responsibility for the dent and have it back in today to repair and respray the bonnet.
I took the car to my mechanics this morning for them to check the noise. They only had enough time to check that there was no damage from the pothole that would have caused this ticking noise and have said they can find nothing to indicate any damage or wear the prop shaft or anything else that could logically have been caused by hitting the pothole. Their starting point for a full search for the tick would looking to see if there is something in a wheel, especially given it has just had all four wheels replaced. The more I listen to it the more think it sounds like the front passenger side.
The garage who are repairing the dent they put in my bonnet fitted the wheels, so I've asked them to check the front passenger wheel for a stone or similar and if there's nothing there could they check all four just in case. They say they won't have time as they are under pressure to return my car to me by the end of play on Friday. And they maintain the noise is definitely coming from my prop shaft.
I know I can get my mechanics to check the wheels when I get the car back, but the point is that as the garage it's now at fitted the wheels they should be responsible for trying to trace the problem. Rather than giving me the woolly "coming from the prop shaft, nothing to worry about" answer.
Oh and the reason they are "under pressure to return my car to me by the end of play Friday" is that I've told them that if they don't have it fixed by then they have to hire me an SLK until it's fixed.
The noise is intermittent, most likely to be there when you first start the car up and move off. It's quite quiet and doesn't sound like metal hitting metal, more like those bits of card that kids used to stick in the bike wheels. It's hard to tell if it's back or front, but it's definitely not on the right.
If the noise is there and you steer right it seems to disappear but it may just quieten right down. If you then steer left it comes back. The degree you need to shift the wheel by to get it to come back or go away is very small. It increases with speed and it's not there at all in reverse.
Has anyone had a similar experience? Had that kind of noise? Know what it could be?
If there is a problem caused by the pothole damage I need to get that sorted now on this insurance claim. If its a problem with the wheels which have just been fitted then the garage then again it should be sorted now by the garage that fitted them.
Any help to find the noise and make sure I get it sorted would be much appreciated.
I know next to nothing about the workings of cars so words of one syllable would be much appreciated.