BenzWorld Junior Member
Date registered: Mar 2010
Vehicle: 1981 MBZ 300D, 1984 MBZ 190D 2.2, 1985 MBZ 300D turbo, 1992 MBZ 190E 2.6
Location: Glendale, CA, USA
Mentioned: 0 Post(s)
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Understood your points, jcbenny.
Now there is something more important to consider. How does your car drive now? When you have time, take it to your own technician just to test drive it.
Keep driving your car normally. Once you and your Technician determine it is fine, enjoy the car. When you approach the 90 day mark, make sure one last time it is still good otherwise, you will have to write a formal letter stating the repair did not take well. That letter is best sent via e-mail so no one can say it was not on time or that they did not receive it (games are played like that with mailed letters). Better yet, when you use email, send one to both the service advisor and service manager (with a CC). That way, they cannot play games that the letter was not received because of a computer glitch or whatever excuse they want to use. Do not only rely on a phone to preserve your warranty--because that alone will not (it all part of playing the game by the rules). In some cases, you not only have to write a letter, but it must be sent to a specific person or department, but I cannot think of anyone else you should send it to besides the SA and SM. Maybe a copy to MBUSA just for good measure. Because of the games Corporations play, I would go the extra mile to cover myself.
Good Luck and do not mind the people on the boards that made personal attacks. When people are anonymous, they tend to do things they normally would not in person (doesn't make it right, but its so....).
Last edited by AnthroProfessor; 03-20-2010 at 10:12 AM.