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post #1 of 3 (permalink) Old 02-22-2010, 02:31 PM Thread Starter
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(Thread Starter) PLEASE READ

I VERY RARELY will post something on any forum in a negative manner about a company unless their service is way out of line. So with that said, I just canceled my order for the W124 Bible and Service manuals. I placed the order on 02/14/10 and received the confirmation email from them. Their site said they were shipped. Today I spoke with a man who was absolutely RUDE, found out the W124 Bible was backordered (says note was sent, never got it, check emails many times a day), charged my credit card WITHOUT shipping the product(!), and was just if you don't like it tough. My card was charged for the FULL amount on 02/16/10. This person absolutely has NO care as to if this company stays in business or not. Needless to say I won't EVER do business or recommend them to ANYONE! I am in the process of going to my bank and filing a dispute against

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post #2 of 3 (permalink) Old 01-16-2012, 10:52 AM
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I'm also now waiting for a diagnostic tool I ordered from them a month ago. No phone number to call on their website. I'm still hopeful, but would discourage others to buy something there.
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post #3 of 3 (permalink) Old 01-16-2012, 05:56 PM
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Good to know, and thanks for the heads up. You should post your dissatisfaction with them in as many places as you can! I, for one, believe there's no room in the world for bad business...
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