BenzWorld Junior Member
Date registered: Jan 2010
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Star Diagnostic software problems
I have a couple of problem with star diagnostics 2.
The first is that I have no idea how to go about setting up an internet connection for online updates, server ect... can anyone please pass on some advise regarding this. I have looked at the quickhelp within star but it doesnt help.
The second problem is that recently we cant seem to connect to one particular model of vehicle. Vario, 816. when we try we get software fault warning. This sems to have happened after a recent update by dvd/cd.
We tried to roll back and re install but still same.
This software fault scenario is the reason we are hoping to do online updates, hoping it might clear it.
We are not a mercedes dealership but have bought a package. I am new in company and no one seems to have a number for support services.
Would appreciate any advise from fellow users that may have come accross similar problems.
Last edited by banzia; 02-01-2010 at 03:08 PM.