Lemon Law - bad GLK help pls - Mercedes-Benz Forum

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post #1 of 2 (permalink) Old 12-10-2009, 11:52 AM Thread Starter
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Post Lemon Law - bad GLK help pls

Hi, looking for anyone with experience or advice on my situation.

Feb this year I purchased a GLK and last month had to take it back to the dealer to fix a suspension issue (a knocking noise as you drove) and a rumbling noise that started coming from the transmission.

23 work days later and the dealer technicians and Mercedes experts still don’t know what’s wrong with the car. They did fix something on the front suspension which I personal believe they damaged when they did the tire rotation but the transmission noise is still a mystery!

At this point I don’t know what to do, reading the NC lemon law it states that after 15 days I can make a written complaint and after 20 days I can request a new replacement car or refund.

I would also be interested if anyone knows the address of Mercedes USA or the regional NC area office?

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post #2 of 2 (permalink) Old 12-10-2009, 01:26 PM
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Have you been to their website? www.mbusa.com

If it's under warranty then they should keep tyring to fix it - you may want to take it to a different dealership if your regular one can't figure it out.
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