S Class 500 Navi help - Mercedes-Benz Forum

 
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post #1 of 4 (permalink) Old 11-12-2009, 08:37 PM Thread Starter
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Post S Class 500 Navi help

Hello All, Please help and thanks in advance for your replies.
Yes, I did a search for my problem, but could not find any relation.
Here is the problem, I purchased an MBZ S500 2004, 51,000 miles, Black / Charcoal, Florida.
I have the COMMAND DISC that came with the car " COMMAND DIGITAL ROAD MAP" North America, USA/Canada 2004.1 When I insert the disc I get a map and screen that shows the menu. After a few minutes, I get a screen that says, " NAVIGATION" WRONG VERSION OF NAVI DVD NAVI IN UNIT. voice command says, NAVIGATION IS NOT ACTIVE.
My Mercedes-Benz service says I need an updated DVD installed $300.00.
Now, I see that at one time the navigation was working because there are old routes programed, why would it not work now with the old version? Any ideas / suggestions?
Thanks,
John

2007 ML350, Iridium Silver/ Ash MB Tex
1996 S320LWB, Brilliant Silver Metallic / Gray Leather (SOLD)
2004 S500, Black / Charcoal Leather (SOLD)
2006 C230 Sport, Granite Grey / Black MB-Tex / Leather (SOLD)
2003 E320, Brilliant Silver Metallic / Charcoal Leather (SOLD)
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post #2 of 4 (permalink) Old 11-13-2009, 09:21 AM
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I would not be surprised if Mercedes programed the nav to expire the disc overtime. I would check to see if the disc is scratched at all and if not, you may need to just bite the bullet and upgrade the disc.


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post #3 of 4 (permalink) Old 11-14-2009, 04:59 AM Thread Starter
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Originally Posted by jfamondone View Post
Hello All, Please help and thanks in advance for your replies.
Yes, I did a search for my problem, but could not find any relation.
Here is the problem, I purchased an MBZ S500 2004, 51,000 miles, Black / Charcoal, Florida.
I have the COMMAND DISC that came with the car " COMMAND DIGITAL ROAD MAP" North America, USA/Canada 2004.1 When I insert the disc I get a map and screen that shows the menu. After a few minutes, I get a screen that says, " NAVIGATION" WRONG VERSION OF NAVI DVD NAVI IN UNIT. voice command says, NAVIGATION IS NOT ACTIVE.
My Mercedes-Benz service says I need an updated DVD installed $300.00.
Now, I see that at one time the navigation was working because there are old routes programed, why would it not work now with the old version? Any ideas / suggestions?
Thanks,
John
upone

2007 ML350, Iridium Silver/ Ash MB Tex
1996 S320LWB, Brilliant Silver Metallic / Gray Leather (SOLD)
2004 S500, Black / Charcoal Leather (SOLD)
2006 C230 Sport, Granite Grey / Black MB-Tex / Leather (SOLD)
2003 E320, Brilliant Silver Metallic / Charcoal Leather (SOLD)
2002 ML320, Everest Green Metallic / Java Leather (SOLD)
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post #4 of 4 (permalink) Old 11-14-2009, 06:37 AM
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I could be the navi DVD drive failing. Odd though if it says the DVD version is wrong. Why not find another DVD and try it, if you don't know another similar car, eBay would probably have old disc cheap.
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