FREE!!! Winter cars mats!!! - Mercedes-Benz Forum

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post #1 of 3 (permalink) Old 09-27-2009, 05:24 PM Thread Starter
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Talking FREE!!! Winter cars mats!!!

I dont know if this happens in the states but after you have purchased or leased a new car from mercedez (2010 GLK-350) in canada, about a month after, they send you a survey in the mail; this survey is extremly important for the dealership. So the salesman told me, bring in the survey when you recieve it and we'll fill in out together for free winter car mats. So don't just send in the survey or throw it out. Show up at the dealership with it, and hold it hostage for some free stuff!!!!
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post #2 of 3 (permalink) Old 09-28-2009, 04:38 AM
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They had a similar program in the states, not for free mats, it had to do with customer satisfaction bonuses. I remember being told "if you cant give us a perfect score" call when you get your survey. The result was key chains, thermal mugs, etc. I think the bonus was a part of MB, not dealership!
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post #3 of 3 (permalink) Old 09-28-2009, 05:06 AM
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Hello Guys

We have just received our survey form (UK) after a terrible time just trying to buy our MB B Class we where told that the salesman only gets a percentage of his / hers commision only once a satisfactory survey has been returned then they get the balance of the commision...?????

We compalined to MB UK after getting service that you would not expect from MB, in return MB & Dealer gave us .. 2 tank fulls of Diesel, Free Valet, Choice of item from Accesory cabinet.... i completed the survey telling them exactly what i thought .......

Aprilia RSVR
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