Service C message - Mercedes-Benz Forum

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post #1 of 2 (permalink) Old 07-15-2009, 05:32 PM Thread Starter
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Post Service C message

Hi everyone: Just joined today. I have a 2008 R350 purchased in Sept '08. It has about 10,300 miles on it. I hope I can tap into the great knowledge base out there as I could really use some direction.
A few days ago I got a message saying that a C Service was due 28 days.
I called up the dealer In Manhattan (where I bought the car) and they want $550. They also told me that even though the car says "Service C", there are really only two types of scheduled services, A and B which simply alternate. When I called a dealership in NJ, the service manager insisted that there was a Service C and that the Manhattan folk were wrong. He then faxed me a list of services performed under service C. I called Manhattan and they confirmed that it was the same as the Service B. they went so far as to read off their list as I followed along on mine. It was word for word.
So far I have only performed the first service on my car which recall cost $250. The NJ folk want 375 but want to tack on some recommended extras. They have a coupon for Service B which reduces the price to 269 but the service manager insists that I need a Service C. Can somebody please help? I want to get the right scheduled service but I am wary of service managers trying to baffle me with BS and as a result charge me an arm and a leg.
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post #2 of 2 (permalink) Old 09-09-2009, 12:29 AM
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Vehicle: 1998 SLK230 199,xxx Miles
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