Date registered: Dec 2008
Vehicle: w204 (C350ELE)
Location: Miami, Fl and Mar del Plata, Argentina
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
T'Is The Best Of Times, T'Is The Worst Of Times
The eighties were for the automotive industry the entry into the Middle Ages. T'was not till near the end of the first decade of this century that a shakedown of the status quo started. MB, as Rolls, Bentley, BMW, GM, Nissan, Fiat, Honda, Volvo, Jaguar, Saab, Ford, Toyota... one way or another, all felt the influence of Harvard training of adminitrative shortsight and shennanigans in counterpoint to the pressures of milking each year more from every dollar of revenue without placing prices beyond the reach of the demand. And though the balloon has yet to burst for Mercedes (a big thanks to the Truck Division), there were years when temptation took the best of Directors and suppliers and quality suffered the flu of all flus. The first big reaction is the new C-class, promptly followed with the E-class. But the epidemic had mixed proportions and some customers suffered more than others (e.g. E-class customers vs S-class). Nevertheless, there are plenty of users posting on these threads, here and abroad, singing to the glory of Mercedes, because not only were they untouched but they swear to own the very best vehicles on the streets.
A fact to notice is that many people complaining promptly criticize preventive maintenance as a maneuver to generate profit for dealers;and, reaching a point where damage occurred to their vehicles, they put down the manufacturer's quality as the scape goat to compensate for their anger at the cost of repairs incurred for lack of following maintenance instructions. In relation to this, there is also the poor training exhibited (de facto or simulated) by many MB dealership service personnel and some indi shops which do not help at all the manufacturer's image. In counterpoint, people happy with their MB wheels follow religiously the maintenance and care cannons.
In the middle of all this mixture of glee and misery came the electronic revolution that permitted doing tremendous power packages in impressive security blankets... at the expense of a network of sensors and cables galore which made profanes of professional mechanics, now trying to "fish chips", and artists of geeks, who understand the logic of computers and are handy under the hood... and inside an instrument panel.
So, you decide. Is the question of MB quality a real problem by design, a problem created by the user, a problem of price vs quality, or a mixture of many factors which can be rationally eliminated?
I don't know about you but I love my cars. They have always led me to be very, very fond of, and look forward to their TLC.
Cheers and keep on driving with a happy face, JV
Like Rebeca... Mercedes Benz, who can forget her.