Date registered: Aug 2002
Location: Bay Area
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
mecedes good will replacement parts.
I have a 2003 G500. The door sill control modual when out. The control modual that light up the neon door sill lights. I took the part out and discover that it was made defective. The way this should be made is by fill the entire circuit with expoxy. It is obvious that this was not filled completely. G not under warrentee.
I call 1800 mercedes they said any type of good will costomer service has to be determined by the service manager and take it to the service manager. The G has 34000 miles on it. The part cost over $250.
Any one have any type of experience with this "good will" type of things? Is it like you pay for the part free labor, or free labor but you pay for the part. Discount on the part and how much if so ho much.
2006 Honda Accord Silver,Gray (daily driver)
2005 BMW X5 4.4 Black, Tan
2005 BMW X5 4.4 White, Tan (Wife's)
2003 G500 Silver,Gray
2002 SLK320 Silver,Charcoal
2000 ML320 Black,
1987 Merkur XR4Ti Silver, Gray (sold to auto restoration)