Buyers BEWARE! - Mercedes-Benz Forum

 
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post #1 of 8 (permalink) Old 04-19-2009, 09:39 AM Thread Starter
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Buyers BEWARE!

I recently purchased a "GOOD" used radiator from Adsit Company. I paid a little more thinking it was worth getting a "better" used one....WRONG!!! When i got the radiator it was a diaster scene!!!! I found 4 holes in the radiator...WTF?! then i call the company up and they say i have to pay for return shipping! I pay for their mess up?! When i was disputing the shipping costs ($39) I was hung up on 7 times in 1-1/2 hrs, during the time I was asking them to pay shipping.. So to put it simply I would never buy from there ever again..only one word can describe this all UNPROFESSIONAL.. Any one else have similar problems
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post #2 of 8 (permalink) Old 04-19-2009, 12:19 PM
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Wow, that's pretty surprising. I used to live very near these guys when I was a kid and they had a sparkling reputation but this is certainly no way to treat a customer who has been inconvenienced by their mistake! Thanks for letting us know, I was actually considering them for a couple of parts but don't need this kind of headache.

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post #3 of 8 (permalink) Old 04-19-2009, 12:27 PM
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And this is OP first post on this forum?
w,,,elcome
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post #4 of 8 (permalink) Old 04-19-2009, 12:45 PM
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Know who you're dealing with: Adsit Company, Inc. | Information & Policies

Pay particular heed to 8, 9, and 10.

"If spending money you don't have is the height of stupidity, borrowing money to give it away is the height of insanity." -- anon
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post #5 of 8 (permalink) Old 04-19-2009, 01:09 PM
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Funny part. I found they sell USED radiator for my model for $355.50
When I needed one month ago I called around and local warehouse did sell me over the counter NEW OEM radiator for $400.
10 minutes of driving away.
So much for savings on old stuff.
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post #6 of 8 (permalink) Old 04-20-2009, 05:37 AM
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Do some research before you buy from anyone, particularly Adsit. They have horrible customer service and what you experienced is not at all uncommon. Been hearing complaints about them like that for years.

Len
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post #7 of 8 (permalink) Old 04-20-2009, 09:50 PM
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Thumbs down

The old adage is you get what you pay for, but these guys apparently don't even give you that. What an expression of friendship from the heartland of America. Wow!
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post #8 of 8 (permalink) Old 04-21-2009, 07:41 AM
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Their prices are not that good and customer service is worse.
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