Consumer Reports' Report Cards: Honda Leads Again, Mercedes-Benz Improves - Mercedes-Benz Forum

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post #1 of 6 (permalink) Old 02-27-2009, 09:33 PM Thread Starter
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Consumer Reports' Report Cards: Honda Leads Again, Mercedes-Benz Improves

YONKERS, N.Y., Feb. 26 /PRNewswire-USNewswire/ -- For the third consecutive year, Honda has earned class leader status for building the best all-around vehicles for American drivers, according to the Automaker Report Cards published in Consumer Reports' Annual Auto Issue. At the opposite end of the annual ranking is Chrysler, which fared even worse than last year. The company's poor performing products and sinking reliability results have kept all Chrysler, Dodge, and Jeep badged vehicles off CR's Recommended list.

With an overall score of 78 out of 100 points, Honda was followed closely by Subaru (75), and Toyota (74) in the overall score. Subaru is also the only automaker with 100% of its tested vehicles Recommended, although it has a relatively small model lineup. Mazda (73), came in 4th, followed by Mercedes-Benz, Nissan, Volkswagen, and BMW, all tied at 72.

While the top four overall scores belong to Japanese automakers, a Japanese nameplate is no guarantee that every car in a model range will be a reliable and good performer. For example, the Honda Element and Toyota Yaris scored too low in Consumer Reports' tests to be recommended. Conversely, despite overall scores of 63 and 57 respectively, that placed Ford and GM toward the bottom of the results, new models like the Ford Flex, F-150, Chevrolet Malibu, and Cadillac CTS have done well in CR's tests and rank near the top of their classes in its ratings.

The overall score for each automaker is based on the average of its vehicles' overall scores in Consumer Reports' road tests and their average predicted-reliability ratings from Consumer Reports' Annual Auto Survey. Manufacturers received a report card only if five or more of its vehicles were tested.

Of the three class leaders, Toyota regained lost ground after last year's disappointment of having three of its vehicles fall below average in reliability. All three -- the Toyota Camry V6, the Toyota Tundra V8 4WD variant, and the all-wheel-drive Lexus GS -- improved to average reliability this year. Of the Asian automakers, Subaru, Nissan, Mazda, and Hyundai improved their overall scores. Nissan and Hyundai also improved their reliability rating. Of the four, Hyundai showed the most improvement, increasing its overall score from 66 to 70. The Hyundai Genesis also topped Consumer Reports' upscale-sedan ratings, contributing to the automakers continued progress.

European automakers, traditionally great performers overall, have lagged in reliability but there have been notable improvements with several models from Audi, BMW, Saab, Volkswagen, Volvo, and Mercedes-Benz. Mercedes-Benz showed the most significant improvement, moving up in the overall ranking (72) to tie with BMW and Volkswagen. Reliability was greatly improved across most of the Mercedes-Benz model line, with 67% of tested vehicles now recommended compared to none in the prior year.

All three Detroit automakers continued to be at the back of the class, although General Motors and Ford improved their overall scores. Chrysler disappointed the most -- it had the lowest overall test score and none of its vehicles are Recommended.

There was some positive news for the struggling domestic automakers. The latest models from General Motors now rank among the best in testing, and models like the Buick Enclave, Chevrolet Traverse, GMC Acadia, Saturn Outlook, Cadillac CTS, Chevrolet Corvette, and Chevrolet Malibu all scored well. Some Ford models now rival their competition from Honda and Toyota in reliability, perhaps a promising sign for new models now coming out of the product pipeline. For Chrysler, the sole glimmer of hope in the model-year is the new Dodge Ram, which is now very competitive with the other full size trucks.

Less than a quarter of Consumer Reports' recommended vehicles are from U.S. companies, a result of inconsistent reliability and performance. About half are Japanese.

"While Japanese automakers continue to set the standard for the industry in terms of real-world performance and reliability, many domestic, European, and Korean manufacturers are narrowing the gap by building better and more reliable cars," said David Champion, senior director of automotive testing, Consumer Reports. "While some automakers are still dragged down by old product investments, we expect the race for the front of the class to become even more competitive which may lead to some excellent values for consumers in the near future."

In the end, the companies that make the best vehicles are those that excel in performance, interior craftsmanship, safety, comfort, and reliability. The best continue to set a higher and higher standard, a competition in which consumers are the ultimate winners.

"If spending money you don't have is the height of stupidity, borrowing money to give it away is the height of insanity." -- anon
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post #2 of 6 (permalink) Old 02-27-2009, 10:49 PM
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Thanks for this wonderful post. It is a great pleasure to read.
I have never considered my 04 E320 unreliable. I can only speak for myself though.
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post #3 of 6 (permalink) Old 02-27-2009, 11:47 PM
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Dang. That will raise the prices.
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post #4 of 6 (permalink) Old 02-28-2009, 03:19 PM
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Thanks for the info. Sounds better than the WSJ of late.
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post #5 of 6 (permalink) Old 02-28-2009, 10:37 PM
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I still love my benz, even if it just "improved"
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post #6 of 6 (permalink) Old 02-28-2009, 11:10 PM
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to bad they don't include the "fun to drive" factor, that would sure change the results. We had several Honda's, last one was a 95, believed all the hype about quality. Turned out about as exciting as a major appliance like a refrigerator. Wasn't all that impressed with reliability either once it was past the warranty period. Finally got to the point we didn't enjoy driving the second one on long trips, with all the road noise, and took my crew cab pickup instead. Best thing that happened was when the honda got sideswiped and totaled and I bought my brothers E-420. Now we find excuses to go on a trip. Based on the problems my brother had with his E-420 (not much really), I'd rate it's reliability only slightly below the 95 accord we had.


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