Too many problems - Mercedes-Benz Forum

 
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post #1 of 9 (permalink) Old 01-07-2009, 11:58 PM Thread Starter
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Too many problems

My 1997 C230 just died today. First I had an unusual sound from the rear end, then my ABS, traction control kicked out. Later this day my engine light came on, car heated up, and the revs shot to 4000. I can't go over 30 km/h because it will not shift out of 2nd gear. Has anyone ever had something similar?

And where is dealership customer service these days? My dealership did not offer a courtesy shuttle nor did they take this as an emergency (which it is since I need to commute), and let people with oil changes or washer-fluid top-ups come before me.
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post #2 of 9 (permalink) Old 01-08-2009, 06:34 AM
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Sucks to be Canadian, I guess. In the US, they would have taken you in first (screw people with appointments!), sang you a song, rubbed your feet, and then handed you a toasted English muffin with butter and jam.

You should move.

Felicita e un bicchiere di vino con un panino.
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post #3 of 9 (permalink) Old 01-08-2009, 01:24 PM
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Garage
MB dealers are far to exlusive in Canada, no local competition for there service departments, therefor no need to care. I had a simular experiance with my local MB dealer in London and they will never see my car again.
I would recomend finding a good quality private garage that is familiar with your car, they will be much cheaper and you can garantee they will work hard to please you and keep you on the road.

Shaun
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post #4 of 9 (permalink) Old 01-08-2009, 01:34 PM
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They know the car is getting a bit old, and they want you to buy a new Mercedes, then they will treat you well.

S.


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post #5 of 9 (permalink) Old 01-08-2009, 01:36 PM
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Quote:
Originally Posted by flyboyike View Post
Sucks to be Canadian, I guess. In the US, they would have taken you in first (screw people with appointments!), sang you a song, rubbed your feet, and then handed you a toasted English muffin with butter and jam.

You should move.
I have never experienced this. And I like English muffins.

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post #6 of 9 (permalink) Old 01-08-2009, 04:56 PM Thread Starter
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I have checked independent garages, but they can't take it until February...since nobody goes to the dealership with older cars...or they don't have diagnostic equipment. There is another dealership, but it's way too inconvenient to go there
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post #7 of 9 (permalink) Old 01-08-2009, 07:05 PM
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I have never experienced this. And I like English muffins.
That's likely because you live in carb-averse Silicon Valley. They probably offered you double chai latte or something, right?

Felicita e un bicchiere di vino con un panino.
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post #8 of 9 (permalink) Old 01-08-2009, 08:49 PM Thread Starter
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Originally Posted by flyboyike View Post
That's likely because you live in carb-averse Silicon Valley. They probably offered you double chai latte or something, right?
Hey man, English muffins are awesome, even in Alberta. And the chai lattes are not bad with vanilla.
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post #9 of 9 (permalink) Old 01-08-2009, 08:56 PM
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With a model as old and as cheap as that one, it's really unreasonable to expect a new-car dealer to jump high and fast. They generally have their hands full with expensive late-model vehicles whose owners dropped major coin not so long ago and have really high expectations. (Like getting their cars serviced properly etc. Some are even so unreasonable that they expect their cars to be trouble-free. In that case I assume they didn't do their homework before buying.) Find a good independent mechanic imho. And consider junking the car if it has several major things wrong with it at once; else you might spend more than the car is worth.
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