Frustrated and Disappointed.... - Mercedes-Benz Forum

LinkBack Thread Tools Display Modes
post #1 of 1 (permalink) Old 12-25-2008, 09:49 PM Thread Starter
BenzWorld Newbie
Date registered: Dec 2008
Posts: 1
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
Unhappy Frustrated and Disappointed....

My wife and I purchased our first (and probably last) 2000 Mercedes Benz, S430 in December of 1999. We loved the change they made to the body for that model year, and purchased it fully loaded. For someone who usually purchased lower cost USA made cars, this was a big deal for us. The car was for my wife and she was so excited to finally own what we thought was the best car made in the world. Well, I've been reading horror stories from a lot of other MB owners, and it appears we've joined the club of "Disappointed MB Owners", who have problems with RUST. It started over 5 years ago, and when we brought it to our dealers attention, they said they couldn't do anything about it. This rust problem has been eating at me all this time. In our case, the rust is around the bottom of the doors, and around the fender wells. It's all rust coming from the inside out too, which would indicate that MB did not properly treat the metal they used to build this car.

I've just now learned that Toyota had a similar problem with vehicles they made between 1995 and 2000 (if I recall). However, they've decided to honor all rust complaints by either fixing the problem or buying the vehicles back from their customers. But with the MB Organization, they just say, "Sorry, it's not our problem, but maybe we can make you a deal on a new MB instead." How stupid do I look? Why would I buy another car from a manufacturer that won't stand behind the one I already purchased?

If MB wants to stay in business, they should do what Toyota is doing. Fix, replace, or buy back any vehicle with rust (but at the value the car would be worth if it didn't have the rust). Clearly, MB did not use galvanized steel (which was the problem Toyota said they had with some of their vehicles).

My wife and I have moved from IL to CO now, and we're trying to work with another Dealer out here who is trying to work with us to get the MB Factory Rep. to see and understand that this shouldn't be our problem. They're going to do their best to get them to fix the problem (although I'm not very optimistic that it can be fixed). I think it's like cancer. You might fix what's visual today, but it's just going to keep coming back.

Another thing that's really sad is that the car is only worth $7,400 today as a trade in...... Maybe!

I also read today that in England, MB has a 30 year Rust Warranty. Why there and not here in the USA? I dealt with one dealer who said the MB rust warranty was for 4 years. Then another dealer told us that MB has an 8 year, or 80K mile warranty. Then later came back and said, well, they really don't have a rust warranty! Can that be?

We now have 130K miles on our car. It's not the miles that put rust on the car, nor is it the years. It's the bad metal that was used to make the car in the first place.

All MB owners need to band together to convince the MB Management Team that they need to do what Toyota has done. Back up their product. They need to acknowledge they had a problem and make it right. Or, forget about selling to repeat customers. Most of my friends who owned a Mercedes Benz have now gone to Lexus in order to buy a well made Luxury Car.

It's bad enough that my wife keeps paying over $2500 every time she takes this car in for service. I wouldn't mind it as much if she wasn't just putting money into a dead horse. (If the body wasn't rusting, I'd continue to maintain our S430 with a smile on my face).

Does anyone else out there have the same feelings as I do?

Merry Christmas.

Frustrated Sam is offline  
Sponsored Links

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply

Register Now

In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


  • Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
    Thread Tools
    Show Printable Version Show Printable Version
    Email this Page Email this Page
    Display Modes
    Linear Mode Linear Mode

    Similar Threads
    Topic Author Forum Replies Last Post
    Got really disappointed!!! baido R/C107 SL/SLC Class 4 02-16-2007 03:53 PM
    disappointed with my ML500 Dallas1200 W163 M-Class 15 10-17-2006 04:01 PM
    Very disappointed after drop. Please help !!!!!!!!!! benzo4me C208/A208 CLK-Class 14 07-19-2005 09:15 AM
    disappointed m5emy C208/A208 CLK-Class 5 06-19-2005 03:04 AM
    Disappointed JHAI74 W211 E55 AMG, E63 AMG 17 09-22-2004 08:09 AM

    Posting Rules  
    You may post new threads
    You may post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Trackbacks are On
    Pingbacks are On
    Refbacks are On


    Title goes here

    video goes here
    description goes here. Read Full Story
    For the best viewing experience please update your browser to Google Chrome