Date registered: Mar 2005
Vehicle: '01-E320 & 02-ST2
Location: John 15:18-19
Mentioned: 0 Post(s)
Quoted: 35 Post(s)
I love that. Their wiring diagrams are wrong.
That's priceless. So then explain to me, O Oracle, what is the benefit of the stealer's service department?
And help me understand it. I go in for warranty work on a W210, they check the brakes and say I need new pads all around and rear rotors, too. Quote is $975, plus tax and miscellany charges. I buy all the parts (including front and rear rotors) for under $400. Dealer pays less than that for parts. So it's someplace in excess of $600 labor. It took me about three hours with no power tools working off a jack and jackstands one wheel at a time, so that's $200 an hour for labor, except that it would not take the dealer that long.
Here's another. The MAF assembly for the non-AMG W210 can be purchased online (genuine Bosch, I'm not talking about the aftermarket things or Chinese ripoff inserts on flea-bay) for under $200 and changed in 5 minutes so long as someone knows which end of a screwdriver to hold. This is commonly charged in the $600 to $800 range at the (ahem) stealer. True, you guys plug in and reset adaptations and clear the codes, but those will self-adjust, too, and that is $400 to $600 of labor for about 15 more minutes of work.
And a third, if you don't mind, and this applies just to parts pricing. I recently had to replace all of my cats. Since I live in CA, I had to go OEM (certainly didn't want the unknown junk at the exhaust shop). I called several dealers in my area, lowest price for the two sides was $545 and $585. The highest was $650 and $702. I ordered them from Duval Motor Cars for $470 and $500...and when I received the invoice it reflected a list/retail price of $545 and $585. In other words, of all the bay area dealers, only one charged list, and the others charged more than list, in one case nearly 20% more. Now you can explain that any way you like, but I think the STEALER moniker fits there quite fairly.
I don't think that all dealers are stealers, but too many of them do too many things in too many ways to earn the moniker that it's hard to find the good ones in the flood. Sort of like not all lawyers and politicians are crooked liars, but it's more like finding a needle in a haystack.
And of course when you contend that it takes you three hours to figure out an hour's worth of electrical issue because your wiring diagrams are wrong, that certainly doesn't instill confidence, which is a whole 'nuther aspect of "stealing".
Take care and enjoy the ride,
Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy; its inherent virtue is the equal sharing of misery. (Winston Churchill)