HORRIBLE EXPERIENCE - Mercedes-Benz Forum

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post #1 of 12 (permalink) Old 10-30-2008, 07:03 PM Thread Starter
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Thumbs down HORRIBLE EXPERIENCE

Hi there, I am also going to try to write this without smashing something.

I went to the MB dealer here in Sherbrooke, He is situated on the bourque blvd. I wanted to make a small tune up and have an estimation on repairs, I knew I had the brakes. Then he comes up with an estimation (all written by hand nothing computerized).

He comes up with a Mass Air Flow sensor. 1300$

And multiple other repairs. Just with the MAF I was so disappointed I thought I had been ripped off.

Then the mechanics told me, don't tell my boss but you can probably found that MAF around for cheaper.

I call back to get the part number so I can find some over the internet. So I started looking on eBay, I found multiple ones for around 90$. I then start looking around forums and found out that they sell brand new for around 177$ on the internet. He then gives me the wrong part number, I buy it now from ebay, won't fit not the same connector, even though I looked at the descriptions all descriptions said it wouldn't fit my car, but then again with the bosch part number I found (the one that suits my model) he said it had nothing to do so I still trust him and go with the part numebr he gives me. Well guess what it wouldn't fit, I call back to tell him the boss of the place won't do anything because I did not buy off of them. So anyways I end up buying another one the one I should've bought in the first place. Well that one is defective. So I learned.... buy original bosch parts.. and don't deal with those f*cks... Anyways I called another dealer we have in town... retail price is 469 he sells it to me brand new for 300$

WTF why the hell did they try to rip me off 1000$ it's ridiculous... What can I do?

They gave me the wrong part numbers, they tried to rip me off 1000$, the Mercedes Benz was bought by the groupe beaucage, they own multiple dealers, I heard so many stories it's horrible, they rip people off!

Black Mercedes-Benz C230 Kompressor 2000
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post #2 of 12 (permalink) Old 10-30-2008, 07:50 PM
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Sorry to hear about the dealer treatment, but it's not only "buy Bosch", but *where* you buy them.

1. DON'T EVER BUY a critical part from flea-bay. Period. Lenses, bric-a-brac, accessories, fine, if they don't work you can throw them away, but don't buy anything that affects vehicle performance or safety, no matter what the alleged brand name is.

2. DON'T BUY FROM QUESTIONABLE SOURCES. Even good sellers get fooled and ripped off by marketers of good fakes and replicas, but at least they'll stand behind what they sell and take care of you. The others? Good luck, you'll probably need it.

3. The old adage still proves true: IF IT SOUNDS TOO GOOD TO BE TRUE, IT PROBABLY IS.

Dealers are well known for marking things up. But if they do their job, they're not just swapping the MAF for $1,300. They'll plug in the Star Diagnostic system and check and reset certain things (like trouble codes), diagnose the issue, replace the part and then reset adaptations (so you don't have to drive it carefully for a few days while the ECU relearns things on it's own), and they may also ready it for an emissions test.

All of that is valuable, but hardly THAT valuable, at least in my opinion. (And let's not forget that "free" car wash.)

But it's not as though the dealer plugs in an OBD-II meter, pulls MAF codes, sticks in the new MAF and waves good-bye after 20 minutes and gives you that bill.

Take care and enjoy the ride,
Greg

Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy; its inherent virtue is the equal sharing of misery. (Winston Churchill)
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post #3 of 12 (permalink) Old 10-30-2008, 07:58 PM
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That's a shame, but now you know to TRUST EXPERIENCED PEOPLE & REFRENCES ON THE INTERNET before listening to the mercedes stealership/retail stores that have their own intrests in mind.

R230
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post #4 of 12 (permalink) Old 10-30-2008, 08:36 PM
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In the light of other topic presently running -if they hid replacing and damaging your lights, imagine what they could hide during transmission flush.
Sorry for your experience bro.
I always say that MB are perfect cars for DIY. Once you let mechanics put their (GREASY) hands on them, the Pandora box opens.
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post #5 of 12 (permalink) Old 10-30-2008, 09:00 PM Thread Starter
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Originally Posted by gregs210 View Post
Sorry to hear about the dealer treatment, but it's not only "buy Bosch", but *where* you buy them.

1. DON'T EVER BUY a critical part from flea-bay. Period. Lenses, bric-a-brac, accessories, fine, if they don't work you can throw them away, but don't buy anything that affects vehicle performance or safety, no matter what the alleged brand name is.

2. DON'T BUY FROM QUESTIONABLE SOURCES. Even good sellers get fooled and ripped off by marketers of good fakes and replicas, but at least they'll stand behind what they sell and take care of you. The others? Good luck, you'll probably need it.

3. The old adage still proves true: IF IT SOUNDS TOO GOOD TO BE TRUE, IT PROBABLY IS.

Dealers are well known for marking things up. But if they do their job, they're not just swapping the MAF for $1,300. They'll plug in the Star Diagnostic system and check and reset certain things (like trouble codes), diagnose the issue, replace the part and then reset adaptations (so you don't have to drive it carefully for a few days while the ECU relearns things on it's own), and they may also ready it for an emissions test.

All of that is valuable, but hardly THAT valuable, at least in my opinion. (And let's not forget that "free" car wash.)

But it's not as though the dealer plugs in an OBD-II meter, pulls MAF codes, sticks in the new MAF and waves good-bye after 20 minutes and gives you that bill.

Take care and enjoy the ride,
Greg

By the way 1300 was only for the part, not for changing it and baby it around for a couple days. It was only for the god damn part. The one I'm buying off for 300$ is for a well known dealer around with way better feedback!

Black Mercedes-Benz C230 Kompressor 2000
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post #6 of 12 (permalink) Old 10-31-2008, 05:42 AM
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$1300 for a MAF is ridiculous.

Mike
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post #7 of 12 (permalink) Old 10-31-2008, 06:06 AM
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Sorry to hear about your bad experience

Can we make a list of dealers to avoid, to do the public a service to not have the same bad experiences as we have had ??

I would like to start with

Fort Washington Mercedes-Benz- Fort Washington, PA
MB dealer here in Sherbrooke- bought by the groupe beaucage
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post #8 of 12 (permalink) Old 10-31-2008, 07:30 AM
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Originally Posted by HBA View Post
Can we make a list of dealers to avoid, to do the public a service to not have the same bad experiences as we have had ??

I would like to start with

Fort Washington Mercedes-Benz- Fort Washington, PA
MB dealer here in Sherbrooke- bought by the groupe beaucage
Mercedes Benz of San Diego (Penske)! NEVER GO THERE. NEVER!!!

Mackhack

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[x] Linguatronic (396)
[x] Interior Motion Sensor (882)
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[x] Ill. Door Sills

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post #9 of 12 (permalink) Old 10-31-2008, 09:55 AM
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Quote:
Originally Posted by HBA View Post
Can we make a list of dealers to avoid, to do the public a service to not have the same bad experiences as we have had ??
Why don't you just pring yellow pages listing?
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post #10 of 12 (permalink) Old 10-31-2008, 03:03 PM
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Speaking of dealer pricing, I recently ordered my replacement cats from Duvalmotorcars.com (MB dealers, sells online at a discount).

The cheapest prices I'd found in the bay area were $545 and $585, with them going as high as $650 and $702.

The invoice from Duval specifies that the LIST price for my cats is $545 and $585 (that is not what they charged me). So in reality, the one dealer near me charges list, while the others are charging MORE than retail list. Very nice. I've bought a few things from the one with the lowest price and have "assumed" I was getting a discount because they were cheaper than other dealers, instead, they're just not GOUGING me as much as the others. That said, dealer items that are inexpensive or for which I'm in a rush, I'll still go to them because they're also nicer than the other folks have been.

Take care and enjoy the ride,
Greg

Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy; its inherent virtue is the equal sharing of misery. (Winston Churchill)
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