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Date registered: May 2006
Vehicle: 2001 E320 - Brilliant Silver/Ash: 107,000+
Location: West Virginia, USA
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Quoted: 5 Post(s)
It is a diagnostic software program, periodically updated, that all the dealers have and use. My dealer has it installed on a laptop and they wheel it around on a cart. I saw a printout very briefly once and it looked very detailed. I think your father-in-law desrves more information (ideally the actual printout) for his $100. As to the memory, there must be a way to save the scans. It could be that shop just doesn't but I think good business practices dictate that they should keep some sort of record.
Mercedes Benz - Das beste oder nichts!
Last edited by Musikmann; 07-21-2008 at 09:55 AM.