RANT: One Indy Shop in Fremont, CA - Mercedes-Benz Forum

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post #1 of 6 (permalink) Old 07-19-2008, 06:19 PM Thread Starter
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Angry RANT: One Indy Shop in Fremont, CA

First of all, thanks for reading my story.

Took my C230 in this shop last Monday to get air pump replaced. People at the shop were pretty nice, and they took good care on my S420 before. So, I assumed it would be a good dealer alternative.

When I was picking up my car, the shop also told me my coolant light is on at times but reservoir is full so I may need to get new sensors for coolant. I was a bit suspicious because I got whole cooling system work done less then two (2) month ago at a dealer in Minnesota right before I took a road trip back to California.

They seemed did a good job on air pump. I had no more “Check Engine” light on and passed the toughest California emission. But, coolant light has been on and off constantly and my car almost overheated at least couple of times last few days.

Then tada! I went one of local meets this morning here in Bay Area. As usual, we were looking at under the hood and one gentleman (Thanks, Steve! ) found a wire connector (looks like plug-in type) to Auxiliary Fan Motor (one behind radiator) has been plugged out. No wonder why my coolant light is on and engine was running hotter than normal last few days. I plugged back it, now car runs like a dream again without any overheating.

Here are my points:
• If that connecter disconnected itself, please disregard this thread. But it seems like very rare case.
• If that shop disconnected it under the expectation that I would buy their recommendation of getting new sensors, all I wanna say is “Nice Try!”
• If for some reason technicians at the shop had to plug it out but forgot to plug back in, it is still unacceptable. Aren’t they supposed to check all the parts put together before sign off back to customers?

Any thought?

If anyone would like to know a name of the shop, please feel free to PM.
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post #2 of 6 (permalink) Old 07-25-2008, 12:57 AM
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Been there.
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post #3 of 6 (permalink) Old 08-18-2008, 08:05 AM
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please give the name and location of this shop so we can all steer clear.
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post #4 of 6 (permalink) Old 08-19-2008, 06:31 AM
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I think you have to give them the benifit of doubt. Past work and the current repair was all done to your satisfaction. The connector may have not been seated firmly from a past repair/test, possibly the Minn. repair. your indy in Ca may have diagnosed your needing sensors as that would be the logical assumption.... Upon closer inspection after authorization to do a repair they may have informed you "Good news, only a loose connection. Don't jump to conclustions...
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post #5 of 6 (permalink) Old 08-19-2008, 10:25 AM
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True is, that you will never know how it happened.
I had a situation when very good friend changed my air filer and reset seat belt light at his shop. Leaving the shop, after making the turn CEL come on. I had bad feeling at the time, because what are the odds, that leaving the shop something breaks on its driveway?
Turned out the MAF gave up at the very moment, what definitely wasn't my friend fault.

Last edited by Kajtek1; 08-19-2008 at 10:28 AM.
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post #6 of 6 (permalink) Old 08-19-2008, 11:00 AM
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I had CV joints clicking ONE week after a routine service where the "mechanic" recommended replacement.
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