Am I entitled to a spare key? - Page 3 - Mercedes-Benz Forum

Reply
 
LinkBack Thread Tools Display Modes
post #21 of 25 (permalink) Old 07-19-2008, 09:29 AM
Outstanding Contributor
 
keyhole's Avatar
 
Date registered: Sep 2006
Vehicle: 2004 CLK 240 Coupe
Location: Norfolk. UK
Posts: 10,462
Mentioned: 10 Post(s)
Quoted: 356 Post(s)
Quote:
Originally Posted by Paul S320CDi View Post
I am in the process of buying a used Merc. I was told it came with two keys. Later on I was told the second key is on it's way as it was still with the previous owner. Now I am told there is no spare key.
.
Paul - I had a very similar issue when I bought my one-previous-owner CLK two years ago - also in the UK.

In my case the existence of only one key was not revealed until I had handed over my banker's cheque, and I was being given all the paperwork, etc. The dealer's story was that they would chase the original owner for the 2nd key, and I trusted them on that, but had it written onto the purchase order.

Several months passed, and many phone calls were made, all to no avail as the first owner (diplomat) had now returned to his own country. Finally I bought a key myself, as I felt very exposed without a spare, and sent them an invoice for the cost. More wrangling, until finally I accepted a 50:50 deal. Otherwise I could see myself getting nothing.

One of my fears was that the PO might have given his key to a colleage, and my car could be traced and then stolen - it has a tracker installed.

However the MB dealership knew how to cancel the missing key from operation. You do know that they can only supply 6 keys before you have to have all your locks changed, don't you? That's if it is a recent model.
keyhole is offline  
Sponsored Links
Advertisement
 
post #22 of 25 (permalink) Old 07-21-2008, 08:56 AM
BenzWorld Elite
 
Mercedes Benz of Florida's Avatar
 
Date registered: Dec 2006
Vehicle: 2000 Mercedes-Benz S500. Sold: 2000 C230K, Sold: 1997 Porsche 944S
Location: New York City, NY, USA
Posts: 1,271
Mentioned: 0 Post(s)
Quoted: 26 Post(s)
Send a message via Yahoo to Mercedes Benz of Florida
Check your Purchase Paperwork. If it DOES say two keys and you only received one, the Stealership owes you one more.

Being a Stealership, they can EASILY replicate another key.
How is it they don't know that. Of course they know that.
I do not recommend you buy another one, AGAIN, as you already have.
You purchased two sets of keys, one given to you, one not.
If you purchase another key, you will have purchased three keys.

Isn't that fooli$h?




Quote:
Originally Posted by Paul S320CDi View Post
I am in the process of buying a used Merc. I was told it came with two keys. Later on I was told the second key is on it's way as it was still with the previous owner. Now I am told there is no spare key.

My buying decision was based on many factors, the spare key being one of them.

I phoned my local MB dealer and was quoted £194 for a key. Why should I pay that for a key that I was promised in the first place.

I am in the UK. I have not taken delivery of the car yet. Do you think I am within my rights to demand a second key? I am paying full asking price for the vehicle but the dealer knocked down my part ex vehicle twice because he said he'd need to get something repaired on it.

I have signed the finance agreement but have not signed any contract of sale. I'm sure once I accept the vehicle then my chances of a spare key will me much reduced.

Charles
New York City, NY
Richmond County

United States of America
Mercedes Benz of Florida is offline  
post #23 of 25 (permalink) Old 07-21-2008, 08:31 PM
BenzWorld Member
 
zimstyles's Avatar
 
Date registered: Jul 2008
Vehicle: W220- 2000 S320 German Import | W221 2008 S350 German |
Location: South Africa
Posts: 93
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Just to chime in here... I have an S320 with two IR Keys, a thin key that has the same shape but not the remote buttons and 2 keyless go cards.
zimstyles is offline  
post #24 of 25 (permalink) Old 07-23-2008, 05:29 AM
BenzWorld Member
 
Date registered: Jul 2008
Posts: 62
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Kajtek1 View Post
To my knowledge all of them come new with 3.
2 of them with remote and valet key.
Lot of people stuff the extra key somewhere in the house and forget to take it when selling.
Quite common.
Definitely Kajtek1 is right, and definitely the dealer must pay for the key. If you pay one price for the car, they have to give you ONE CAR. And that means a complete car.
grummyso is offline  
post #25 of 25 (permalink) Old 07-23-2008, 10:26 AM
BenzWorld Elite
 
Diesel Benz's Avatar
 
Date registered: Dec 2005
Vehicle: 222.132 & 221.122 & 212.025 & 906.633
Location: Europe
Posts: 10,322
Mentioned: 3 Post(s)
Quoted: 34 Post(s)
Quote:
Originally Posted by zimstyles View Post
Just to chime in here... I have an S320 with two IR Keys, a thin key that has the same shape but not the remote buttons and 2 keyless go cards.
Perhaps one more comment on this thread. Since the question was about a W220 car and since your W220 has two smart keys plus the flat smart key, it could well be that the OP should get three keys.

I guess this depends on the car model year though. I did not find an old W220 user manual but at least at the time the KG card key was changed to a normal looking smart key, the car did not seem to come with three keys any more? At least the 2004 and the 2006 user manual does not mention the flat key at all.

Since you also have a W211, I guess you can confirm that it comes with two keys (although this is not too relevant on this thread that started for a W220).

I also happened to find a copy of my old W210 user guide (from 2000) and it also explained three keys, two normal plus the flat IR key).

I would conclude that the (W220) car should be delivered with two or three keys, depending on the MY.
Diesel Benz is online now  
Sponsored Links
Advertisement
 
Reply

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











  • Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
     
    Thread Tools
    Show Printable Version Show Printable Version
    Email this Page Email this Page
    Display Modes
    Linear Mode Linear Mode



    Similar Threads
    Topic Author Forum Replies Last Post
    spare key nkpnkp W124 E,CE,D,TD Class 9 04-13-2010 09:57 PM
    3 button key spare key $480!!?? Benzguy888 W211 E-Class 18 09-03-2007 06:01 AM
    Spare key question StevE320 W211 E-Class 2 06-07-2007 11:14 AM
    Spare Key amokwa W210 E-Class 1 02-15-2004 07:44 PM
    spare key/ vallet key blue420sel W126 S,SE,SEC,SEL,SD,SDL Class 2 01-31-2004 06:29 AM

    Posting Rules  
    You may post new threads
    You may post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Trackbacks are On
    Pingbacks are On
    Refbacks are On

     

    Title goes here

    close
    video goes here
    description goes here. Read Full Story
    For the best viewing experience please update your browser to Google Chrome