BEWARE! Front spiral springs explode! - Mercedes-Benz Forum

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 12 (permalink) Old 04-06-2008, 06:09 AM Thread Starter
BenzWorld Newbie
 
Date registered: Apr 2008
Posts: 2
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
BEWARE! Front spiral springs explode!

Dear All, if you have E-types make sure you have the front spiral springs checked time to time. In my 1999 E-240 the left side spiral exploded with a loud metallic bang (thank god the vehicle was parked at a time!). Even worse, when my mechanic looked at the situation we found the other (right) side spiral also in three separate pieces, although still in place... I contacted MB Customer Service and asked them for 1) an explanation, 2) the cost of repair. To my shock, they said they can't do anything as I don't have my car serviced by an authorized MB repair station so they "don't know the history of the car..." Ridicuolus. What does changing oils and brake pads have to do with the collapse of a factory original pair of front spiral springs? This response is disgraceful and unacceptable - another reason for me to have my car serviced by my old, responsible and friendly non-MB station, where I feel I am important. Plus, this was the last MB car I have ever owned - I am switching to Lexus.
Attached Images
     
loallat is offline  
Sponsored Links
Advertisement
 
post #2 of 12 (permalink) Old 04-06-2008, 07:47 AM
BenzWorld Newbie
 
Date registered: Apr 2008
Posts: 4
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
need help !anyone heard of this problem before in a e 280

--------------------------------------------------------------------------------

Has anyone any advise I have a E280 Avanteguarde Saloon 1999 model I was recently on a two week holiday with my car parked in the driveway when I returned home I noticed my car was listing to the drivers side. On inspection the next morning I noticed that the front wing was actually on top of the tyre and I was unable to move the car. I had to move the car forward to get another vehicle out then reversed back then the main suspension spring behind the drivers front wheel fell out of the bottom of the car. On further inspection with the wheel off the top strut spring housing had corroded away and caused the spring to fall out.

Has anybody had any problems like this as I think this has been a design fault and would like to talk to Mercedes about this - thankfully this happened when the car was parked in the drive as you can imagine how dangerous this would have been. The spring is undamaged and felt out! I have spoke to my local mercedes agent who of course want me to bring the car in to inspect with the cost having to be borne by myself.

Anyone any suggestions how to fix this as it is a weld onto the chassis.
My car is kept in excellent condition and I have been the owner for the past three years.

Has anyone had a similar problem? My mechanic says he has never seen anything like this before - which makes me feel that it could be a design fault and that mercedes should fix it !

Comments welcome. Thanks
spooner is offline  
post #3 of 12 (permalink) Old 04-06-2008, 08:38 AM
BenzWorld Veteran
 
E-Class Owner's Avatar
 
Date registered: May 2007
Vehicle: 2003 Mercedes Benz E500
Location: San Francisco Bay Area
Posts: 654
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
spooner...

you had a spring perch failure, which unfortunately, is a rather common issue on the W210...

The are many threads in the W210 forum addressing this problem.


loallat:

Your coil spring failure is relatively rare [to my knowledge] but the "run around" from MB is typical. You did not indicate your location, or how many miles/KMs on the vehicle. I would guess GB for the location.

New coil springs, or a good set from a wrecking yard won't be all that expensive, but I share your feelings that the failure should have not occurred in the first place. Also, BTW, while you are getting the springs sorted out, have your mechanic check the spring perches, peeling the mastic back to check for rust and separation on the spot welds, otherwise you may end up in "spooner's" situation.

Good luck,

JR
E-Class Owner is online now  
post #4 of 12 (permalink) Old 04-06-2008, 12:53 PM
MTI
BenzWorld Elite
 
MTI's Avatar
 
Date registered: Aug 2002
Vehicle: '85 2.3-16 '99 C280 '11 GLK350
Location: Scottsdale, Arizona, USA
Posts: 4,805
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
It does appear to be an increasing problem on the W210, but there have also been W124 and W201 cars that have experienced the same failures.

"Part and Parcel" of nearly every Mercedes service manual is a specific reference to under chassis inspection. This is particularly true for those who drive in areas of adverse climates or where salt is used to clear roads of snow and ice.

Perhaps you should check your service records about when that service was last done on your car.
MTI is offline  
post #5 of 12 (permalink) Old 04-06-2008, 01:46 PM
BenzWorld Elite
 
Date registered: Mar 2006
Vehicle: 1999 ML320
Location: Ratville
Posts: 24,029
Mentioned: 1 Post(s)
Quoted: 310 Post(s)
One wonders what other components are susceptible to rust
and catastrophic failure.
mlfun is offline  
post #6 of 12 (permalink) Old 04-06-2008, 06:28 PM
MTI
BenzWorld Elite
 
MTI's Avatar
 
Date registered: Aug 2002
Vehicle: '85 2.3-16 '99 C280 '11 GLK350
Location: Scottsdale, Arizona, USA
Posts: 4,805
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by mlfun View Post
One wonders what other components are susceptible to rust
and catastrophic failure.
Sway bar brackets
Lower control arm ball joints
Front strut tower mounts
MTI is offline  
post #7 of 12 (permalink) Old 04-06-2008, 06:47 PM
Lifetime Premium Member
 
Musikmann's Avatar
 
Date registered: May 2006
Vehicle: 2001 E320 - Brilliant Silver/Ash: 107,000+
Location: West Virginia, USA
Posts: 17,193
Mentioned: 0 Post(s)
Quoted: 6 Post(s)
Lifetime Premium Member
Quote:
Originally Posted by mlfun View Post
One wonders what other components are susceptible to rust and catastrophic failure.
Hardly catastrophic, but there was a campaign to apply some sort of grease under the W210 door seals because rust was forming there. For those of you who have bought pre-owned vehicles, it's a good idea to peel back some of the rubber to see if that has been done. At least for awhile, MB was paying for that. I have also read somewhere on here about the trunk lids rusting, but I don't think that condition was anywhere near as common as spring perches or rust around the door seals.

Mercedes Benz - Das beste oder nichts!

Last edited by Musikmann; 04-06-2008 at 06:51 PM.
Musikmann is offline  
post #8 of 12 (permalink) Old 04-06-2008, 08:12 PM
BenzWorld Extremist
 
Date registered: Feb 2006
Vehicle: 2001-W210-CAPRI METALIC BLUE-/ 2002-W210 E300D
Location: Los Angeles, Ca, Aberdeen Scotland, Lawrence Ks.
Posts: 864
Mentioned: 0 Post(s)
Quoted: 3 Post(s)
Cool Who did your service?

Who ever did your service SHOULD have done a chassis inspection and caught this years ago and corrected it!
If you have an indy that overlooked this IMPORTANT inspection, I wander what else he did not do!!
Get your car to someone who knows what they are doing and have your car 'campaigned', There are probably other issues that have not been addressed.

Don't let a grease monkey with a star logo on his hat service a MB.

Trust me, I know, and it sounds like you are finding out the hard way.

B

The finest example of automobile engineering in the world
Floats like a CADI
Stings like a BMR
Stingy as a Prius
and.... all Mercedes Benz.
MRBSMITH is offline  
post #9 of 12 (permalink) Old 04-07-2008, 08:36 AM
BenzWorld Junior Member
 
Date registered: Oct 2005
Vehicle: 1998 C230 4 Dr 4 Cyl
Location: New England, US of A
Posts: 28
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Hello all. I posted a while back about my front spring troubles. I have a 1998 C230. I bought the car under the Starmark program in 2002 with 22k miles. I still have her and the mileage is 70k. The crazy part of this is that I took the car in for service three times at a MB dealer and they told me 3 times my lower ball joints were worn and I need brakes. About a third pad wear left. I declined on both issues. Well I finally did need brakes when my light came on last year and I purchased MB parts and went to an independent. He discovered that both my front springs had broken at the bottom and I had lost aprx. 1 turn on each. One appeared to have been broken a long time and was evidenced by heavy rust near the break at the bottom. The other was less rusty and I deem was not broken as long. I never heard anything while driving but did notice that once the new MB springs were installed that the car rode level and handled much much better and the headlights really shone further down the road. They never shone that far or that high on high beam so that suggests to me that the springs were broken when I bought her and the Starmark inspection didn't catch the problem or since the ride height was equal on both sides they decided to save the replacement expense and increase their margin of profit. The irony is that the MB techs were so intent on selling me lower ball joints that they clearly overlooked my busted coil springs at each service. Oh yes. I asked my independent about how badly worn were my lower ball joints and he said not at all. Still serviceable. Go figure. And everyone check your front coils. The curious comment my independent made was when he contacted the MB parts deparment they had 8 pairs in stock.
WhiteGrace is offline  
post #10 of 12 (permalink) Old 04-07-2008, 02:39 PM
BenzWorld Elite
 
Date registered: Mar 2006
Vehicle: 1999 ML320
Location: Ratville
Posts: 24,029
Mentioned: 1 Post(s)
Quoted: 310 Post(s)
Ah yes, the 1000 point inspection.

Quote:
Originally Posted by WhiteGrace View Post
Hello all. I posted a while back about my front spring troubles. I have a 1998 C230. I bought the car under the Starmark program in 2002 with 22k miles. ... They never shone that far or that high on high beam so that suggests to me that the springs were broken when I bought her and the Starmark inspection didn't catch the problem or since the ride height was equal on both sides they decided to save the replacement expense and increase their margin of profit....

Last edited by mlfun; 04-07-2008 at 02:43 PM.
mlfun is offline  
Sponsored Links
Advertisement
 
Reply

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











  • Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
     
    Thread Tools
    Show Printable Version Show Printable Version
    Email this Page Email this Page
    Display Modes
    Linear Mode Linear Mode



    Similar Threads
    Topic Author Forum Replies Last Post
    BEWARE! Front spiral springs explode! loallat MB Safety & Testimonials 11 08-07-2008 07:34 AM
    Awsome spiral galax M104 Jayhawk Off-Topic 9 03-08-2008 06:29 PM
    Did Jayhawk's head explode? FeelTheLove Off-Topic 8 06-20-2007 01:24 PM
    Sourcing Front AMG style bumper and new DJH grill. Beware: Clear headlight dckb007 R170 SLK-Class 13 02-27-2007 10:25 PM
    Contact spiral Wires SL 65 AMG W220 S-Class 1 12-18-2006 05:33 AM

    Posting Rules  
    You may post new threads
    You may post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Trackbacks are On
    Pingbacks are On
    Refbacks are On

     

    Title goes here

    close
    video goes here
    description goes here. Read Full Story
    For the best viewing experience please update your browser to Google Chrome