Anbody have issues w/ delayed Delivery? - Mercedes-Benz Forum

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post #1 of 5 (permalink) Old 03-27-2008, 06:43 PM Thread Starter
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Angry Anbody have issues w/ delayed Delivery?

I ordered my 2008 CLS 550 from Mercedes of Fairfield, CT the 1 st week of Feb. I was told my car would arrive from Germany 1st week of March, I turned in my other car and sure enough my car got delayed. It missed the first 2 scheduled vessels and then when it finally left I was told it would be here March 18. That turned into the 21st and then the 23rd. Im still waiting. I am so disgusted that I feel like telling the dealer to keep the car and then go over to BMW and p/u the 645. Anybody else experience delays? To top it all off I'm paying over $300 a week so that I can have the honor of driving a 2006 PT Cruiser from Enterprise!!!!The dealership refused to give me a loaner! UNBELIEVABLE!!!! This will be my first Benz if I ever get it, and looks like my last one!!!!!!
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post #2 of 5 (permalink) Old 03-27-2008, 08:11 PM
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Mine was special-ordered. I was told 4 weeks too, but it was really eight weeks.

Every vehicle purchase is an opportunity to learn. You've had a painful lesson.

The delay is not MB, or MBUSA, but instead the dealership providing unrealistic dates.

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post #3 of 5 (permalink) Old 03-27-2008, 11:31 PM
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My W221 was built 8 months after the order. The delay was because the factory had no earlier slot for a diesel model, first diesel models were only delivered after I placed my order (and a lot of orders had been placed before mine, before any accurate figures were released for this model). Still the factory gave a pretty accurate slot 8 months in advance, an accurate build date months earlier.

The uncertainty was mostly the delivery time to the shop (even there not too many days). I'm assuming your dealer did not read the exact manufacturing slot for your order or intentionally gave you an optimistic date.
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post #4 of 5 (permalink) Old 03-28-2008, 02:56 PM
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Why you traded in your current vehicle before your new vehicle arrived is the question. The dealer may be providing unrealistic dates, but you are also at fault for giving them your vehicle before you had even seen your new ride! That was a dumb and very costly move on your part.
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post #5 of 5 (permalink) Old 03-28-2008, 03:29 PM
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We ordered a C300W way back in Nov. 07 and the last promise from the dealer is end of April 08. Looks like there is a shortage of the C Class in Canada. Note: I started a thread about delayed delivery of the C Class in the W204 Forum
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