Is it possible that a bad dealer put bad/old parts on cars under warrenty? - Mercedes-Benz Forum

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post #1 of 20 (permalink) Old 10-07-2007, 11:07 AM Thread Starter
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Is it possible that a bad dealer put bad/old parts on cars under warrenty?

Some threads here are about dealers do not do their jobs listed on the service list for cars under warrenty, like "road test the car" or "replace part# xxxxx", "change the oil" etc. Is there a case that the dealer even put some bad/old parts on cars under warrenty to let you come back more often so that they can charge more? I have a doubt about my services from one dealer, because every time I got one thing fixed there (unfortunatly, it has been too many things wrong for my new car), almost immediatly another one shows up. Most of these problems is not serious enough to stop the car, but you can rearlize it and have to make it fixed. Usually in these cases, you can not tell for sure whether it happens or not, but I hope it won't.

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post #2 of 20 (permalink) Old 10-07-2007, 11:45 AM
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I have no idea where you are or what car you have (you might want to complete you profile), but I doubt that many, if any, authorized US MB dealers would do what you suspect. If it is a new car, still under warranty, they would have little reason to do that. No respectable dealer would even want to generate business in that manner. Just be thankful you are getting those little things fixed under warranty and that your dealer techs are sharp enough to catch them.

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post #3 of 20 (permalink) Old 10-07-2007, 11:53 AM
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well said Jayhawk
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post #4 of 20 (permalink) Old 10-07-2007, 11:59 AM
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I suppose anything is possible but what you are suggesting is extremely unlikely. The resident psychologist on Benzworld has already spoken, but I think you might be having paranoid delusions.

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post #5 of 20 (permalink) Old 10-07-2007, 12:06 PM
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Dr. Freud I presume? I was going to suggest that but didn't want to show off...

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post #6 of 20 (permalink) Old 10-07-2007, 05:49 PM
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I thought that might have occurred to you too JH. To be perfectly honest, I earned my BA so long ago that I am not comfortable 'diagnosing' anyone, hence the after my comment. I think some of the Freudian principles are still clinically relevant (especially his psychoanalysis-related ones), but I am not prepared to defend any of them in an intelligent and/or educated fashion.

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post #7 of 20 (permalink) Old 10-07-2007, 05:53 PM
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Originally Posted by Musikmann View Post
I thought that might have occurred to you too JH. To be perfectly honest, I earned my BA so long ago that I am not comfortable 'diagnosing' anyone, hence the after my comment. I think some of the Freudian principles are still clinically relevant (especially his psychoanalysis-related ones), but I am not prepared to defend any of them in an intelligent and/or educated fashion.
I'm not either. I am--or at least used to be--a colleague of B.F. Skinner, the penultimate behavioral psychologist.

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post #8 of 20 (permalink) Old 10-07-2007, 05:58 PM
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Thumbs up B.F. Skinner

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I'm not either. I am--or at least used to be--a colleague of B.F. Skinner, the penultimate behavioral psychologist.
Wow! I know a little bit about B.F. Skinner, but hardly as much as you obviously do. As far as I am concerned, he is about as good as it gets. Thanks for the clarification.

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post #9 of 20 (permalink) Old 10-07-2007, 10:25 PM
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Some Dealerships are actually owned by the respective car manufacturer and some are under 'franchise'. Those owned are generally very 'tight' on unnecessary replacement under Warranty but the 'Franchise' ones are more flexible and will tend to replace 'over and above' under the Warranty period. This is quite prevailent in the UK but may differ in the US.
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post #10 of 20 (permalink) Old 10-07-2007, 10:54 PM
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Some Dealerships are actually owned by the respective car manufacturer and some are under 'franchise'. Those owned are generally very 'tight' on unnecessary replacement under Warranty but the 'Franchise' ones are more flexible and will tend to replace 'over and above' under the Warranty period. This is quite prevailent in the UK but may differ in the US.
Actually, they do that here too. I had several thousand $$ worth of work done on my car the week before the warranty expired. My SA was very helpful in making sure that all the big stuff would be taken care of before I actually had to start paying for it.

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