Date registered: Apr 2004
Location: The BlueGrass State
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
You have had the car over 3 years. And you have the option of many other dealers in your area so the one dealer that is not diagnosing your problem can't be the only issue. If the only problem is the tranny, That is surely solvable at less cost than trading the car in anger "because you don't want it any more".
On your second issue, you were sold a product [the warranty] over 3 years ago. It has been through Mercedes accounting and is not even on their radar any longer. Costs against it are out of another bucket. In their eyes, you bought a product, had X days by law to decide if it was a fair and valid decision and then they consummated the deal.
If you sold the car to a private buyer, gave him a month to decide if it was the right car and then three years later he came back and ask for part of his money back because the car was a nightmare would you pull out the ol checkbook?
As for Bimmers and Audis, Both have their problems both in reliability and in Dealer Service. Go to their versions of BenzWorld. Read DEEP. Look at the car you have. If you have a finite list of issues, AND an extended warranty, get the issues fixed, THEN make the decision. You might just find that you have solved all your problems without going through a new, uncharted minefield.
Being smart is knowing the difference, in a sticky situation between a well delivered anecdote and a well delivered antidote - bear.