Warranties - Mercedes-Benz Forum

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post #1 of 3 (permalink) Old 09-22-2007, 10:47 AM Thread Starter
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I've noticed quite a few people wondering why Hyundai and Chrysler can offer 10 year, 100,00 mile or lifetime warranties, respectively, while Mercedes does not. Well here is a small little tidbit, both those warranties are non-trasferable, original owner only. So all of us who bought our Mercedes used (this includes me) are more likely happy about actually having the warranty staying with the vehicle, rather than the owner.
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post #2 of 3 (permalink) Old 09-22-2007, 11:18 AM
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I'm sure that's part of the whole idea.

From a marketing perspective it seems impressive, but in reality you know that they know that many if not most Hyundai and Chrysler owners don't hold onto their cars all that long and even if covered by warranty, when cars prove problematic people will dump them for something else. It's really quite shrewd, in the end the effective warranty period is shorter than they used to provide. Of course the poor owners are going to be stunned by the plummeting resale value of a late model car with no transferable warranty, but that's the nature of things. This reminds me of the cigarette company that marketed a certain filter with vent holes that actually did work to reduce the harmful effects of the smoke. Sounded great but in reality they knew the habits of most smokers and the placement of the holes meant that the vents would be blocked so their customers would inhale more junk than from other brands.
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post #3 of 3 (permalink) Old 09-22-2007, 11:47 AM
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that would explain why the DaimlerChrysler 3yr/70k extended warranty is $1k cheaper than the Mercedes Benz 3yr/100k mile extended warranty.
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