Originally Posted by IsellBenz
....I appreciate all of the insight... Keep it coming!
Well, OK. If only every salesperson did this, car buying wouldn't be ranked up their with IRS audits. Things that are annoying:
1) salespeople who hunt you down in the parking lot. I don't mind the, "I'm Barbara, let me know if there is anything I can help you with..." then walk away. It's the "Hey, E-class, nice choice. You know this is our top selling model....what can I do to get you in this car today?" routine.
2) Salespeople who don't know there own product line. If I ask a MB salesperson how much weight an ML320 CDI can tow, he/she should know the answer.
3) I want to take a test drive alone, or with my spouse. I do not need someone in the passenger seat extoling the virtues of a really good stereo or how teleaid is going to save my life someday.
4) I'll check with my manager. If you are going to skip back and forth, I want to deal directly with someone who can make decisions. The best car buying experiences I have ever had involved getting handed a price that was at or below what I already knew I was going to spend. Remember, the cars value (new or used) is the price the consumer is willing to pay for it.
5) When the girlfriend calls on your cell phone...well, that's what voicemail is for.
6) Don't make up cockamamey stories about trades. When I was making a deal on my fathers last car, the salesmen said that the turbo on his trade is "notorious" for failing, so the value is less. Bullcrap. If the car is running, not blowing smoke AND IS SERVICED BY YOUR SERVICE DEPARTMENT, why not trust the consumer and give him what the book value is.
7) Book value. Nothing drives me crazier than researching book value on a trade and being told "well that is not what the cars are bringing at auction...here is the Manheim printout." I am paying you "book value" for your car. You want me to pay you Manheim rate for the new/CPO car I am about to buy?
8) Personal turn offs. Snapping gum, chewing tobacco, short skirts and massive cleavage (makes my wife run although I have been known to fall for this gimic on a Vovlo S90) plaid suits AND WEARING SUNGLASSES INSIDE WHILE TALKING. Really sleazy.