Anyone with AFTERMARKET warranty history - Mercedes-Benz Forum

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post #1 of 13 (permalink) Old 08-23-2007, 03:32 PM Thread Starter
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Anyone with AFTERMARKET warranty history

hey all, now i'm in teh market for a warranty but am lost with who and what to get

i know what i NEED(wear and tear and Breakdown) and i know who to buy it from(non-RRG backers)

i have found one such company and wonder if anyone has ever heard or delt with them

the company is caller American Mercury and the broker i'm getting it through is Auto Warranty Brokers. i dont know how to cut out the middle man but i need some full coverage ASAP


anyone help?


please


THANK's



ALi
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post #2 of 13 (permalink) Old 08-23-2007, 08:27 PM
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Quote:
Originally Posted by goliath27
hey all, now i'm in teh market for a warranty but am lost with who and what to get

i know what i NEED(wear and tear and Breakdown) and i know who to buy it from(non-RRG backers)

i have found one such company and wonder if anyone has ever heard or delt with them

the company is caller American Mercury and the broker i'm getting it through is Auto Warranty Brokers. i dont know how to cut out the middle man but i need some full coverage ASAP


anyone help?


please


THANK's



ALi
_________
Be very very careful.

There are many fly-by-night outfits selling this insurance, that disappear when you need them later

Find out as much as you can about their claim and customer service history.

Read about the policy coverage, paying particular attention while reviewing the policy coverage as to what is excluded, such as radio knobs and door handles, the kinds of things that happen in real life.

They were written by lawyers hired the companies that issued them

Some of them even limit WHERE you may get a problem fixed

Insurance shifts risk of loss from you to the insurance company. For that you pay. And it is not cheap at all.

A poor selection would be tantamount to flushing your money down the toilet
After your check clears, they will be a tougher customer than you ever were.

Jim
<--- superschnelle 300 hp 10:1 ECE euro HV, Hochverdichtung = high compression (11/2011) ... Wie im Freien Fall. Nur horizontal.


"I swear to god, it's like I live in a trailer of common sense, and stare out the window at a tornado of stupidity." >'='<
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post #3 of 13 (permalink) Old 08-23-2007, 09:12 PM
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I used, and recommended Performance First for years. They have always been quick and easy for both dealers and Indys to deal with.

As an end user you take your car to the dealer/indy and they diagnose the problem. They call PF who will look up the part/labor in "the book" and usually authorize that amount, less deductible to the service center and any parts not covered by the warranty. They may, or may not want to send an independent inspector to do a second diagnosis which may add a day or so.

As a service provider, you take the car in from the client, diagnose the problem, use "the book" to determine correct hours, price out your parts and call PF with the estimate. They will go through their procedures, telling you what they will pay for and what is the customer's responsibility [There might be a repair where the main item is covered under warranty but wear items like belts or hoses would not be covered]. SM gets with the client, tells them what is paid by whom and work starts.

It is usually very clear.

And Cascade is VERY CORRECT, check out whoever you decide to get.

McBear,
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Being smart is knowing the difference, in a sticky situation between a well delivered anecdote and a well delivered antidote - bear.

Last edited by mcbear; 08-23-2007 at 09:15 PM.
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post #4 of 13 (permalink) Old 08-23-2007, 10:03 PM
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mercury select management... one of the best platimum warranties around. At times, its better than an MBZ starmark.

Happy Benzing!!!
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post #5 of 13 (permalink) Old 08-24-2007, 08:10 AM Thread Starter
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mercury select management... one of the best platimum warranties around. At times, its better than an MBZ starmark.

Happy Benzing!!!
ok i just looked into that one u just recomended, just to be clear, is this the correct link

Mercury Select Member Services | Mechanical Breakdown Protection


i was told to stay away from INSURANCE back places, isnt this one like one?

have u delt with them plenty, very good or what?



thanks



ALi
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post #6 of 13 (permalink) Old 08-24-2007, 08:37 AM
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They are one of the best. We deal with them quite often, and never have a problem with coverage.

Most times they offer our clients repairs under "goodwill"

Happy Benzing!!!
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post #7 of 13 (permalink) Old 08-24-2007, 08:49 AM Thread Starter
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are u an independent contractor or do u work for a dealer liek mbz



ALi
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post #8 of 13 (permalink) Old 08-24-2007, 08:12 PM
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are u an independent contractor or do u work for a dealer liek mbz



ALi
We are an independent service. Not dealer affiliated.

Happy Benzing!!!
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post #9 of 13 (permalink) Old 08-25-2007, 07:04 AM
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Just keep in mind that the warranty company will ALWAYS win in the long run, whether it's by going out of businiess or by paying out less in claims than they take in. The typical customer would be much better off setting aside that money for repairs in his/her own bank account. Now if you feel better about spending that money for what may or may not be peace of mind, that another issue.

Len
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post #10 of 13 (permalink) Old 08-25-2007, 10:39 AM
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Originally Posted by sokoloff
Just keep in mind that the warranty company will ALWAYS win in the long run, whether it's by going out of businiess or by paying out less in claims than they take in. The typical customer would be much better off setting aside that money for repairs in his/her own bank account. Now if you feel better about spending that money for what may or may not be peace of mind, that another issue.

Len
Tell me about it. Back in 1998 we spend about 7% of new car price for "Bumper to bumper" extended warranty. The few times we tried to cover cracked trim, or rusty stain on the headliner it "didn't cover". Our ML mechanically flawless, so it was money down the drain for us.
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