Does MB encourage DIY'ers??? - Mercedes-Benz Forum

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post #1 of 12 (permalink) Old 08-21-2007, 10:13 AM Thread Starter
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Does MB encourage DIY'ers???

I wonder about this because, I ask questions of mechanics and enthusiasts and 99.9% of them are tight-lipped about giving me answers so I can DIMS(Do It My Self).

what's up with that?
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post #2 of 12 (permalink) Old 08-21-2007, 10:48 AM
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I have had the opposite experience. At the dealership, the mechanic took me back and we ended up talking for awhile. He told me how to do a couple of things. At the local indy, as soon as they figured out I knew what I was talking about and that I was not going to be a know it all everything was good. I suppose it helps that I refer quite a bit of business there way as well.

Mike
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post #3 of 12 (permalink) Old 08-21-2007, 11:38 AM
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Quote:
Originally Posted by benz rider
I wonder about this because, I ask questions of mechanics and enthusiasts and 99.9% of them are tight-lipped about giving me answers so I can DIMS(Do It My Self).

what's up with that?
Mercedes-Benz USA sells vehicle specific service CDs to the general public for cheap, so I'd say they encourage owners. As far as asking mechanics, I fully understand why some may not be interested in teaching the general public how to do their job. There's no impetus. As an enthusiast, encouraging those who I feel may be in over their head can result in physical injury, expensive repairs, and hurt feelings. AFTER the car is competely disassembled is not a good time to conclude, "I can't do this."
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post #4 of 12 (permalink) Old 08-21-2007, 01:39 PM
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My observation is that MBUSA and Mercedes have totally different politics.
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post #5 of 12 (permalink) Old 08-21-2007, 03:45 PM Thread Starter
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Originally Posted by Kajtek1
My observation is that MBUSA and Mercedes have totally different politics.
wow...my dealership told me that he could'nt take me back in the shop and that It would take too much time to explain a repair. that's why I dumped them. too expensive and no help at all.

my indy is ok, but he seems a lil quiet about things too.
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post #6 of 12 (permalink) Old 08-21-2007, 09:05 PM
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"Encourage DIY" cannot possibly mean a dealership mechanic will explain to you in person how to do something. The concept is ridiculous.

However, MB allows you to

subscribe to EPC (electronic parts catalog) online
subscribe to WIS (workshop information system) online
purchase a repair CD or DVD for your car


It's way better than BMW.

Kent Christensen
Albuquerque
'07 GL320CDI
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post #7 of 12 (permalink) Old 08-21-2007, 09:41 PM
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If you're not afraid to get grease under your fingernails (or just wear latex gloves), the Mercedes-Benz official reference material is first-rate.

Remember however that black-box Mercedes OBDII to present are not DIY friendly in regard to advanced age and its toll on integrated circuitry.
Right now, they're young and fine. Later on it will just suck.
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post #8 of 12 (permalink) Old 08-21-2007, 11:57 PM
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Most MB and/or mechanics don't encourage or teach you how they fix stuff because later on you (or the friend you teach) won't go to them for service and that's 1 or 2 less customers to help them make their boat payment.

Every section in this forum should have a DIY area for those who are willing to the work themselves and save some $. I'm not sure about everyone else but I sure don't trust mechanics.

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post #9 of 12 (permalink) Old 08-22-2007, 06:31 AM
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This is the first I have heard of repair CD's or any other repair manuals except for older cars. Most of them I've seen were aftermarket. Can somebody tell me where to find one for a 2007 ML320CDI? I've done some searching but maybe overlooked it. Can they be bought on line or is this a dealer parts department item? Thanks!
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post #10 of 12 (permalink) Old 08-22-2007, 07:29 AM Thread Starter
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Originally Posted by ChedengML350
Most MB and/or mechanics don't encourage or teach you how they fix stuff because later on you (or the friend you teach) won't go to them for service and that's 1 or 2 less customers to help them make their boat payment.
.

the dealership started to hate me after a while because I asked so many questions after the repair was done. the service writer would purposely not call me back or leave a message after I asked a question.
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