Originally Posted by MarcusF
I hope this doesn't come across as harsh. I really am sorry to hear about your father's issues with rust and your disappointment with the manufacturer's refusal to fix an out of warrantee, nine-year-old car, for free. Tossing aside your current personal involvemnt, how long do you think MB USA should warrantee a car? Currently, MB USA warrantees new cars for 4 years/50,000 miles, with an available extension out to 7 years/100,000 miles. Should it be 10 years? 15? 20? If so, what would you be willing to pay?
The rust started to see through in 2005, which was the 6th year of the car. At that point the car had 65K miles (now it has 92k). Secondly, the rust appears on all four doors around the trim. It is evident that this is factory mistake, and not rust that just develops because of age. I believe this issue has been documented in the forums.
For the sake of comparison, our VW Passat 03 has 12years/unlimited mileage for the rust warrenty. The 1993 Camry is an 17 year old car with 125K miles and has no rust. Perhaps I am expecting a little bit too much from MB.
If your family member wants a reliable used Mercedes-Benz, I would personally recommend a CPO that just came off a 27 month lease. Old cars require work. The Second Law of Thermodynamics especially applies to old cars in the rust belt.
This was exactly my thinking before jumping on these forums, and other websites and reading the number of problems people had the W220. One person even mentioned, to qoute, that if he had no warranty, the repairs on the first year would have run him $20,000. Warranty or not, I am sorry, in and out of shop every couple of months is not someone expects of a MSRP $80K+ car.
My grandfather had a MB bought in early 1970s. He had that car for 20 years. Sure he had to replace parts on it, but he did not have it run into a shop every couple of months or so.
Someone perhaps is going to say, well, if unhappy with MB, then just get a Lexus. But we in fact do like MB, just trying to figure out which models are more reliable than others. And of course, I do understand that older cars do require more maintenance.