Originally Posted by II kings 920
On my 2000 S430 I had the right lower ball joint done by my new indie shop in Jan 07 for $389. I was not allowed to supply my parts and was charged $106 for the part (included in the $389)
Today, I had my left lower ball jount done by my old indie (that worked on my 87 300E years ago) for $117 labor and I supplied the German part from AutohausAz for $35.
Do the math, the second shop is less than half!
It really pays to shop around, learn from my lesson.
It's another issue when you supply the parts, sometimes.
I don't like that, because part of a reasonable profit a shop is customarily allowed to make includes a reasonab le markup on the parts that are used.
It is somewhat like bringing your own steak to a restaurant and asking them to cook it.
Also some shops won't agree to that practice, because of troublesome liability issues that might arise if they installed a customer supplied part, which later failed.
One possible argument for having the work done at the Mercedes dealer is that if things go sour, later, there is possible further recourse at the Zone level.
Price alone in my mind, should not be the sole criterion of good service. Doing the job correctly, the first time, honesty and fair dealing, and complete explanations when requested are other things I would deem important in selection of the repair facility.
<--- superschnelle 300 hp 10:1 ECE euro HV, Hochverdichtung = high compression (11/2011) ... Wie im Freien Fall. Nur horizontal.
"I swear to god, it's like I live in a trailer of common sense, and stare out the window at a tornado of stupidity." >'='<