Originally Posted by mkaresh
Some people have been telling me that Mercedes' quality has improved a great deal for 2007.
Well, the J.D. Power Initial Quality Study, released today for 2007 models, supports this assertion. Mercedes moved all the way from #25 last year to #5 this year.
Article on CNN: Ford gets 5 top quality awards - CNN.com
Quote from this article:
Mercedes-Benz has not done well in J.D. Power surveys in the past but jumped 20 places in the rankings this year to finish fifth.
"All Mercedes-Benz models in the study improved substantially," said Neal Oddes, director of product research and a
nalysis for J.D. Power, in the announcement, "and the breadth and speed of these improvements demonstrates the Mercedes-Benz commitment to quality."
They also stress that Ford did well. Ford models have also been doing very well in TrueDelta's vehicle reliability research.
Be aware that the IQS includes two types of defects: design defects that cannot be repaired and manufacturing defects that can. My critique based on including two different things in one score:
Critique of J.D. Power's IQS
The design defects portion kills BMW because of iDrive, for example.
Good to know, however many people on this forum think J.D. Power is a joke (I think the reason is that J.D. Power has not had anything very good to say about Mercedes, cars for a long time).
Ranking from the site:
Top ranked vehicles
Subcompact: Kia Rio/Rio5
Compact: Honda Civic
Compact sporty: Mazda MX-5 Miata
Compact premium sporty: Porsche Boxster
Entry Premium: Lincoln MKZ
Midsized premium: Mercedes-Benz E-class
Large premium: Audi A8/Mercedes-Benz S-class
Premium sporty: Mercedes-Benz SL-class
Midsized sporty: Ford Mustang
Midsize: Mercury Milan
Large: Pontiac Grand Prix
Compact SUV: Honda CR-V
Midsize SUV: Toyota 4Runner
Lage SUV: Toyota Sequoia
Midsize Premium SUV: Lexus RX
Large Premium SUV: Lincoln Mark LT
Large pickup: Chevrolet Silverado Classic HD
Midsize pickup: Toyota Tacoma
Van: Chevrolet Express
Source: J.D. Power and Associates