BenzWorld Junior Member
Date registered: Dec 2007
Vehicle: 2002 C240W
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One Thing to Watch with Tele-Aid Upgrade
As a new subscriber, I have read many of the posts on this thread. Some are silly, and a few are helpful. What comes through for sure is the depth of anger many of us feel at the fact that corporations currently get anything they want from government. Hopefully, my comments will fall on the helpful side:
First, I bought my 2002 C240 as a CPO in May of 2006. At that time, the salesman told me Tele-Aid would need to be upgraded in about two years.
Second, when I got the letter from MB I called them and got the MSRP on the upgrade. It's important to know those numbers when talking to dealers. They are: 1 year, $890....2 years $1200.....Lifetime $1560. The annual upgrades are $240, or $450 for concierge service.
Third, I then called the dealer who sold me the car for his prices. They ran between 24% and 26% above the MSRP.
Fourth, that dealer told me of a rebate program run by MB--$100 for a one-year and $200 for a two-year. I called 1-800-983-7746 and requested a rebate form, which came in a couple of days. The program ends December 31.
Fifth, I ran numbers and determined that, after the rebate, the two-year plan made the most financial sense for me, since it will take close to seven years to equal the cost of lifetime service.
Sixth, I called another Iowa MB dealer and got his prices. He is selling the upgrade for MSRP. The total for two-year service will be $1,287.37. The new module is $600, two years of service are $480, and installation labor is the rest.
I plan to have the upgrade done for two reasons: It affects the car's resale value and I drive a lot of country roads. I don't own, and don't want, a cell phone. Depending on what model you buy, their annual costs can quickly reach $240.