Always Remembered RIP
Date registered: Nov 2006
Vehicle: 1991 560SEC AMG
Location: Grass Valley, N. Calif. / Gardnerville, Nevada
Mentioned: 1 Post(s)
Quoted: 16 Post(s)
First, a little little of due diligence.
If true, worth taking to the Zone Manager, after you find out the NAME of the zone manager. Then leave a message for the Zone manager, who you've asked for by name.
By doing due diligence, you'll have had a friend call the dealer and asked the name of the Sales manager. Whose name you'll mention to the Zone manager.
"Sales Managers" even good ones, at auto dealerships, are as disposable as kleenex. They have no union, no protection whatsoever. Play it right, and he'll be gone from that job, faster than you can say Mercedes Benz certified pre owned. if you can play back the recording to prove he really said that.
Even though this is a dealership matter and not a Mercedes matter, the people at Daimler Benz would be VERY interested to hear about this. Dealerships support Mercedes club events in the hopes of selling cars to future customers, and this clown just blew off a dozen future customers.
If the owner of the dealership asks what he can do to help you, after all you have said, ask him if he'd be interested to host the event for the gtg, get the flags, provide a gathering space, provide refresahments. I bet you'd be surprised at the response.
Also, if that doesn't get you what you want, how about going to your local TV station and letting their "Consumer advocate/reporter" listen to the tape. that's your nuclear bomb.
<--- superschnelle 300 hp 10:1 ECE euro HV, Hochverdichtung = high compression (11/2011) ... Wie im Freien Fall. Nur horizontal.
"I swear to god, it's like I live in a trailer of common sense, and stare out the window at a tornado of stupidity." >'='<