Diagnostic Testing..but I didn't give my consent? - Mercedes-Benz Forum

LinkBack Thread Tools Display Modes
post #1 of 2 (permalink) Old 11-10-2006, 05:37 PM Thread Starter
BenzWorld Elite
chill_babe's Avatar
Date registered: Jun 2006
Vehicle: C230
Location: St. Louis =P
Posts: 1,252
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
(Thread Starter)
Diagnostic Testing..but I didn't give my consent?

I took my benz to a mercedes dealer to see what they could cover under warranty since it's almost expired. I was complaining about the SRS light coming on whenever I'd hit a bump. So all I did was just TALK to the service tech about what would/wouldn't be covered under warranty. That's when they suggested doing a diagnostic test to see what was really wrong with it. Anyway, I NEVER signed anything, nor did I even see my car move to the tech garage. My back was turned to my car, like I was in the office discussing the warranty etc. Well the tech wrote me up a contract IF I was going to get work done, BUT I refused because I didn't want to pay all this money, not knowing if anything was going to be paid under warranty. SO I walked out without signing anything, & drove away.
Today, the dealership where I bought the car (Acura) called me a bill they received from the Benz dealer I went to. He told me it was $114, but since they couldn't cover the expense, they told me I can get a free detail job worth $299.

Anyway, long story short...since I didn't consent the test to be done by not signing my name on anything, does that give them the right to charge me if it was really done?
I called the benz dealer back and the tech said it was in the computer system that it was done & they found the airbag isn't going to work properly
Well what the h*ll did they honestly have the right to do that?
chill_babe is offline  
Sponsored Links
post #2 of 2 (permalink) Old 11-10-2006, 08:39 PM
BenzWorld Elite
MarcusF's Avatar
Date registered: Apr 2005
Vehicle: 2002 CLK430
Location: Southern California
Posts: 1,681
Mentioned: 2 Post(s)
Quoted: 3 Post(s)
If I understand what happened:

1) You bought a Mercedes-Benz at an Acura dealership.

2) At some point after you bought the car (you are the legal owner), "you" took "your" car to a Mercedes-Benz dealer to make an inquiry regarding maintenance that you may decide to have done.

3) You decided not to have the work done by the Mercedes-Benz dealer, so you left.

If that's what happened, then you don't "owe" anyone anything. You especially don't owe the Acura dealership. If Acura paid Mercedes-Benz, that's Acura's problem.

Lastly, post the year of your C230 and I'll post whether there's a recall campiagn for the airbag. Even if there isn't a recall, it's hard to imagine that Mercedes-Benz wouldn't fix an airbag on a car under warrantee..
MarcusF is offline  
Sponsored Links

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply

Register Now

In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Topic Author Forum Replies Last Post
Dealer performed 1000-3000 miles service without customer consent StanChien W164 M-Class 10 04-18-2006 10:17 AM
Vehicle computer diagnostic testing ...... 88FingersEd C208/A208 CLK-Class 8 03-22-2006 04:53 PM
Diagnostic Help mercedes lady W126 S,SE,SEC,SEL,SD,SDL Class 1 02-28-2006 06:04 PM
testing testing 123 SaleenS7 Test 5 05-29-2005 12:23 AM
Diagnostic MB E300TD W210 E-Class 0 04-07-2005 02:19 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Title goes here

video goes here
description goes here. Read Full Story
For the best viewing experience please update your browser to Google Chrome