Extended warranty - yes or no - Page 2 - Mercedes-Benz Forum

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post #11 of 33 (permalink) Old 11-16-2006, 08:57 AM
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As a recent buyer (2002 CLK55, 17K miles on odometer) I thought I might chime in here. I bought a 6yr/100K extended warranty from Mercury Insurance. It was around $3500, give or take a little, and purchased through an agent. In the first two months, they have already covered the $2000 in dealer work that I've had done on the car - no questions asked. As the car ages, I fully expect to get my money's worth.

As others have said: make sure of what the warranty company covers. I bought the top-of-the-line "exclusionary plan, i.e., everything is covered except ...

Just my 2 cents.
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post #12 of 33 (permalink) Old 11-16-2006, 09:45 AM
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Quote:
Originally Posted by mcbear
Using Jayhawk's car as an example [and assuming it does not get pummeled by a baton] if only one of the computers or the ignition control unit fails on the car in the next 100,000 miles, the "insurance policy" pays for itself. The insurance will also pay for itself should the “never needs flushed transmission fail in that next 100,000 miles. J’s S is a very good car that, unless he wants a new one, he never has to trade. That policy keeps the 2000 running for 5 more years.

I know that folks work on there own [as I do] but as I know with wiring harnesses [$750] just parts from the dealer are very expensive and some parts on the newer cars can only be had from the dealer.

The Warranty companies make their money on the gamble that the customer will trade their car to a dealer which stops the warranty dead because the dealer will want to sell a new warranty [forgetting to tell new buyer that old warranty was transferable.

By the way J, your friendly dealer sent your name in as he will get a piece of the sale if you buy [and $2K is not bad for a 2000 S].
Thanks bear! I don't know if I mentioned, but the warranty is strictly for drive train: engine, transmission and drive shaft. I don't think it would cover computers or anything else. I forwarded their email to my SA and he recommended I NOT get it... Hummmm?

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post #13 of 33 (permalink) Old 11-16-2006, 10:33 AM
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Quote:
Originally Posted by Jayhawk
Thanks bear! I don't know if I mentioned, but the warranty is strictly for drive train: engine, transmission and drive shaft. I don't think it would cover computers or anything else. I forwarded their email to my SA and he recommended I NOT get it... Hummmm?
Did it not cover ignition modules or other under the hood electronics? The Performance First plan that I have does cover that for Sharon's Bimmer.

If I were going to keep a 2000 S up to 150K I think I would go for the $2K insurance [but I would check on the under the hood electronics which should be part of the engine management, therefore engine]. I know they never cover any of the in cabin toys [like Comand - $5K replacement].

Let the SA do the legwork, he gets paid either way.

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post #14 of 33 (permalink) Old 11-16-2006, 11:02 AM
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Quote:
Originally Posted by mcbear
Did it not cover ignition modules or other under the hood electronics? The Performance First plan that I have does cover that for Sharon's Bimmer.

If I were going to keep a 2000 S up to 150K I think I would go for the $2K insurance [but I would check on the under the hood electronics which should be part of the engine management, therefore engine]. I know they never cover any of the in cabin toys [like Comand - $5K replacement].

Let the SA do the legwork, he gets paid either way.
Here is exactly what it covers:

This Contract covers ONLY the components / parts listed below:

ENGINE.
(a) The following lubricated internal parts: pistons, pins & rings, connecting rods & bearings; crankshaft & main bearings; camshaft, followers & cam bearings; push rods, valves, springs, replaceable guides, seats & lifters; rocker arms, shafts & bushings; timing gear, chain, tensioners & retainers; eccentric shaft; oil pump.
(b) Timing belt; serpentine belt; Water pump: Impeller shaft, bearings, bushings & housing; intake & exhaust manifolds; engine mounts & cushions; engine torque strut; harmonic balancer; flywheel (flexplate) & flywheel ring gear; mechanical fuel pump; dipstick & tube; all pulleys.
(c) All lubricated internal parts of the vehicle manufacturer installed turbocharger or supercharger. The housing is covered ONLY if damaged by the Failure of a lubricated internal part.
(d) Engine head(s); engine block; cylinder barrels; timing cover; valve cover(s); oil pan; dipstick & tube, ONLY if damaged by the Failure of a lubricated internal part.

TRANSMISSION.
(a) All lubricated internal parts contained within the case(s).
(b) Computer modules & solenoids; filler tube & dipstick; vacuum modulator; internal linkage.
(c) Transmission case, transfer case & torque converter case, ONLY if damaged by the Failure of a lubricated internal part.

DRIVE AXLE.
(a) All lubricated internal parts contained within the housing(s).
(b) Axle shafts; constant velocity joints (CV); universal joints; drive shafts; locking hubs; locking rings; supports, retainer & bearings.
(c) Differential housing, transaxle housing & final drive housing, ONLY if damaged by the Failure of a lubricated internal part.

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post #15 of 33 (permalink) Old 11-16-2006, 12:48 PM
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Originally Posted by Jayhawk
Here is exactly what it covers:

This Contract covers ONLY the components / parts listed below:

ENGINE.
(a) The following lubricated internal parts: pistons, pins & rings, connecting rods & bearings; crankshaft & main bearings; camshaft, followers & cam bearings; push rods, valves, springs, replaceable guides, seats & lifters; rocker arms, shafts & bushings; timing gear, chain, tensioners & retainers; eccentric shaft; oil pump.
(b) Timing belt; serpentine belt; Water pump: Impeller shaft, bearings, bushings & housing; intake & exhaust manifolds; engine mounts & cushions; engine torque strut; harmonic balancer; flywheel (flexplate) & flywheel ring gear; mechanical fuel pump; dipstick & tube; all pulleys.
(c) All lubricated internal parts of the vehicle manufacturer installed turbocharger or supercharger. The housing is covered ONLY if damaged by the Failure of a lubricated internal part.
(d) Engine head(s); engine block; cylinder barrels; timing cover; valve cover(s); oil pan; dipstick & tube, ONLY if damaged by the Failure of a lubricated internal part.

TRANSMISSION.
(a) All lubricated internal parts contained within the case(s).
(b) Computer modules & solenoids; filler tube & dipstick; vacuum modulator; internal linkage.
(c) Transmission case, transfer case & torque converter case, ONLY if damaged by the Failure of a lubricated internal part.

DRIVE AXLE.
(a) All lubricated internal parts contained within the housing(s).
(b) Axle shafts; constant velocity joints (CV); universal joints; drive shafts; locking hubs; locking rings; supports, retainer & bearings.
(c) Differential housing, transaxle housing & final drive housing, ONLY if damaged by the Failure of a lubricated internal part.
Then I agree with your SA. I like how it covers cast Iron parts and things like valve covers. If you maintain the maintainence on your car, as I would suspect, then THIS warranty would not help you. Now if you drive your car through a flooded street, or it gets in one of these 5" rains in two hours at the mall, that would be a different matter. Your regular insurance might cover it but you would not know you had damage until months later when the diff started whinning.

McBear,
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post #16 of 33 (permalink) Old 11-16-2006, 01:31 PM
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Thumbs up Another thing

I asked the service writers about their experience with the MB aka Starmark warranties. They told me that they could not think of one major repair that it did not cover. Needless to say, I am sold on them.

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Last edited by Musikmann; 11-16-2006 at 01:32 PM. Reason: adding
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post #17 of 33 (permalink) Old 11-16-2006, 01:39 PM
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Quote:
Originally Posted by Musikmann
I asked the service writers about their experience with the MB aka Starmark warranties. They told me that they could not think of one major repair that it did not cover. Needless to say, I am sold on them.
What about non-"major" repairs?

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post #18 of 33 (permalink) Old 11-16-2006, 01:53 PM
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Unhappy Warranty transfer

Quote:
Originally Posted by mcbear
The Warranty companies make their money on the gamble that the customer will trade their car to a dealer which stops the warranty dead because the dealer will want to sell a new warranty [forgetting to tell new buyer that old warranty was transferable.
Not arguing with you mcbear, but I did read the fine print on my Starmark. It is transferable to a new owner (personal seller to personal buyer) but that it terminates immediately if you trade it in at a dealer.

I think that this is a little crooked, and it was not explained to me when I bought it, only that it will enhance the car's value. That was not a lie, but it wasn't the whole truth either.

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post #19 of 33 (permalink) Old 11-16-2006, 02:48 PM
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Question Non-major repairs

Quote:
Originally Posted by Jayhawk
What about non-"major" repairs?
That's a fair question Jayhawk, and I can't answer that right now. I understood that to mean anything expensive, but I realize that "expensive" is a relative term.

In the next couple of days, I'll re-read the guidelines, and if I see anything alarming, I'll gladly post it. The 1st impression I got was that it includes everyting except what they determine as routine replacement parts, like wiper blades and brake pads. Also, it does not cover any upgrades you make to the vehicle after you buy it. For example, mine had no CD changer, I bought and added one, so that is not covered. Similarly, the BlueTooth puck that is next on the list will not be either.

By the way, I didn't receive the manual with the "fine print" for about 3 months after I bought it and the car. I chose to make the purchase based solely on the financial guy's explanation, and there was one other thing he mentioned (MB pays your lodging and food if you break down X miles from home while the local MB dealer is working on the car). I did not see that the 1st time I read over it.

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post #20 of 33 (permalink) Old 11-16-2006, 04:08 PM
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That's a fair question Jayhawk, and I can't answer that right now. I understood that to mean anything expensive, but I realize that "expensive" is a relative term.

In the next couple of days, I'll re-read the guidelines, and if I see anything alarming, I'll gladly post it. The 1st impression I got was that it includes everyting except what they determine as routine replacement parts, like wiper blades and brake pads. Also, it does not cover any upgrades you make to the vehicle after you buy it. For example, mine had no CD changer, I bought and added one, so that is not covered. Similarly, the BlueTooth puck that is next on the list will not be either.

By the way, I didn't receive the manual with the "fine print" for about 3 months after I bought it and the car. I chose to make the purchase based solely on the financial guy's explanation, and there was one other thing he mentioned (MB pays your lodging and food if you break down X miles from home while the local MB dealer is working on the car). I did not see that the 1st time I read over it.
No rush, but thanks--I would be interested in that.

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