Originally Posted by doccyber
I have a 2005 SLK 350. I took it my dealer yesterday for "B" Service. On the invoice, The total cost was 314 Dollars. This included 94 Dollars worth of oil, filter, O ring, Washer fluid fill up. Thre rest was "labor" at 209 Dollars ( The diff was tax. etc.). The funny thing is that they had the car for less than one hour. How can they charge this much for labor when they had the car for less than one hour? I demanded to see their labor rate, which they refused to show me. They said this is just how much things cost. I feel that I got ripped off for what basically amounted to an oil change by MB. I paid because I wanted to get the car back to get to work. What can I do now? They did admit that if I just had gotten an "oil" Change it would have been 125 Dollars. But service B requires them to check the car's fluid levels and Brake pad wear. I just cannot see how they can justify charging this much for some visual inspection of fluids and brakes that takes no more than a few minutes max. I am calling MB customer service to complain. Do I have any other options? Have you guys paid this much before? Thanks
BEFORE they raped you/ummm ripped you off, DID YOU ASK ABOUT THE PRICE OF SERVICES?
Or did you blindly give them the keys?
Or did they hoodwink you and change the prices?
If you did not ask about the cost of Service A or B or ANY OTHER service
SHAME ON YOU!
Don't let the Stealership plush surroundings and austerity scare you into not
asking how much so and so costs.
There are dozens of postings, thousands of responding posts re: Service A and B rip offs and what all they charge.
Its WHY this board exists. For DIY'ers.
Lesson learned; ASK what something costs BEFORE they start a service.