Extended Warranty Help!! - GM Major Guard? - Mercedes-Benz Forum

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post #1 of 3 (permalink) Old 06-06-2006, 02:06 PM Thread Starter
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Vehicle: 2004 SL500
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Question Extended Warranty Help!! - GM Major Guard?

I need to know if anyone has had any experience with the GM Major Guard warranty.

DISCLAIMER: I am NOT an dealer or a seller of warranties. I'm just a car enthusiast who wants to protect his investment - just like you.

Here is my story:

I just bought a 2004 SL500. It has less than 1,000 miles on it and is under factory warranty until January of 2008. So I'm basically good. BUT, I plan to keep the car for at least 5 years and I really don't want any major service hassles after the factory warranty expires.

I have been researching extended warranties and have found them to be all over the board in terms of terms, complexity and cost.

I seem to have found one that is an incredible deal. It is a General Motors product sold through GM dealers that can cover any car. It has very few exclusions and covers basically all original equipment except consumables. Given the low miles on my car, I can get a 5 year, 40,000 mile warranty with NO DEDUCTIBLE for under $1200. A similar warranty from the Mercedes dealer would be 2x to 3x as much.

It is called GM Major Guard. You can google it to find sample contracts and dealers. I've attached a sample contract from the GM site. It omits the years/miles as these are all purchase based. You must buy this warranty before the car hits 36 months in service.

I have one friend who has a twin-turbo Audi S4 and bought this warranty for his car. He has since had MAJOR engine problems with the car (over $4000 in repairs) and the warranty has covered them all.

I was wondering if anyone out there can report on positive or negative experiences with this GM warranty.

I thank you in advance. Hopefully this is a great deal on a great product and other Mercedes owners can benefit from my research.

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File Type: pdf majorguard.pdf (58.8 KB, 110 views)
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post #2 of 3 (permalink) Old 06-06-2006, 02:12 PM
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See If you can get the MB policy...There has to be a reason for the price differential. I have been there once, on a brand new "Caddy", get factory or nothing. The salesman made out !
If you want to go cheap, put the money in the bank, they need to make money and dont love you.

Last edited by Peter Guenther; 06-06-2006 at 02:20 PM.
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post #3 of 3 (permalink) Old 06-06-2006, 02:31 PM
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I had GM Major Guard in my "old" Caddy Seville SLS. They paid over $8k in repairs during a 5 month period. As the warranty neared its expiration date I ditched the POS Caddy.

It helps when you have a a good service advisor who will go to bat for you. A couple of times they did not want to pay for some items. Like the time that the tranny failed, they fixed the tranny but would not pay for the ATF because it it a "consumable." I told them, OK, fine don't put ATF in it, I'll drive it like that, when it fails again, you will need to replace the tranny AGAIN. The service advisor intervened and went to bat for me and GM paid for the ATF...not a big deal, just a matter of principles.

I am not so sure how much a Benz service department is going to be willing to go to bat for you with a GM product (warranty). Will the GM warranty people even know what the Benz service advisors are talking about? Will you pay for the repairs and then file for reimbursement? You need to check into all of this.

Good luck....
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