Date registered: Jun 2005
Vehicle: 2016 C300 4MATIC
Location: Toronto GTA, Ontario, Canada
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
RE: What to put on front bumper?
May I boldly suggest the following?
First, test the water with your dealer (see the Sales Manager if you want to) to see if it is possible for them to replace or fix (if you're ok with that) the bumper. I would prefer replacement over fixing since I would like my car to be in perfect condition. Afterall, it's their fault to drill the holes since you had specifically asked them not to. If they are nice and value your business (tell them that you're going to service your car there), they should try their best effort to make you happy. I had a similar experience with my dealer in Ontario where I complained about discolouration on one of the interior door panels. Since the car was still <1 yr old, they replaced the entire door panel for me free of charge. I think they have ways to write off something under warranty if they want/have to.
If the above did not work to your satisfaction, worst case scenario, find a 'fault' with the front bumper and ask them to replace it since the car is still under warranty. You would have a year (?, but confirm with the dealer) to find this 'fault' from the delivery date. This time, I would inform the Service Manager about your previous issue regarding the holes and insist that they not drill any holes this time, otherwise .........
I would be rather upset if this had happened to me. I don't like the fact that people can't even follow simple instructions, like they don't pay attention to what you say. I would insist that it's their fault and make them rectify the situation to your satisfaction.
2005 C230 Komp; 2008 BMW 335xi; 2012 C350 4MATIC