Date registered: Aug 2005
Vehicle: 1985 300 SD
Location: Houston, Texas & Temple, Texas
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: How do you deal with gruff salespeople?
Unfortunately, I don't believe they think that at all. Especially, in a large town. I think that they would be more prone to laugh if you let them know that you were walking.
If store personnel treat customers gruffly or rudely, they do so knowing that they can get away with it. Probably, the manager would lend a sympathetic ear but, in all reality, he probably doesn't care either since his employees are acting that way. They know what they can get away with.
If the poor little darlings were to be fired, who cares? Certainly not them as they may want a mini-vacation and then they can just walk down the street and get another job. Who checks references anymore?
Obviously, I am referring to store clerks in retail stores. I am not referring to professional companies who really strive to retain their customers and spend huge amounts on goodwill.
Heck, right here on this board is a tiny company who treats some customers like crap and yet they still get business.
There is always another sucker to walk in after you leave, in many cases.