Skid - 11/30/2005 1:31 AM
I was looking to buy 2001 S500, sport out of state and ordered carchex to inspect the car.
First, it took them much longer than they said it would. It took them more than 5 days and then the inspector never sent the photos with the report. I sent number of e-mails and phone calls to them but carchex only blamed their inspectors. They kept stressing the point they are contractors and they have other full time jobs so it is difficult for them to contact them. They finally uploaded the pics but it was too late. The car was sold. I'm still in battle with them to get my money back.
Yeah I sould of had MB dealer inspect the car!!!
same here, took them 5 days to complete the report.
I bought the car anyway, out of state too, had it shipped, and only than got the report.
Thanks God, the car was almost brand new '05 C55, so I wasn't expecting many problems with it.
Nevertheless, they have "missed" , that 3 out of 4 wheels had curb rash (2 of them major rash) and the foglight lense was cracked. The dealership I was working with (Covert Buick, Austin, Tx) is willing to reimberse (we'll see, I hope so!) for whatever repairs necessary, including refinishing of the wheels.
I think I will just do a chargeback, I paid with Amex, and their customer service is top notch.