Under warranty &NO OIL in engine!! What to expect? - Mercedes-Benz Forum

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 14 (permalink) Old 10-02-2005, 11:03 AM Thread Starter
BenzWorld Extremist
 
Date registered: Feb 2004
Vehicle: SL320, 300e, 450SL
Location: Blue state of Mn
Posts: 1,044
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
Under warranty &NO OIL in engine!! What to expect?

A friend of mine is traveling to Texas from Mn this weekend and his cars (01 E-class) oil light came on
and the car suddenly stopped on the freeway in Illinois. The car is still under extended warranty and the 40K service including oil change was just performed at the dealer a few hundred miles ago. He popped the hood, and to his surprise, no oil reading on the stick...BONE DRY!! No indicators of an oil leak and they were using conventional oil apparently. I had suspected the dealer forgot to fill it with oil. Is he at all liable for this in your estimation? Strange that 8-9 quarts of oil is missing less than 1k miles after a major service interval. I told him id post here and ask all of you for your thoughts and experiences!! THANK YOU for your advise, BC
bc2885 is offline  
Sponsored Links
Advertisement
 
post #2 of 14 (permalink) Old 10-02-2005, 03:09 PM
BenzWorld Elite
 
asianml's Avatar
 
Date registered: Sep 2005
Location: Ann Arbor, Michigan
Posts: 11,243
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

That's just messed up. If any damage happpens to the engine the dealer should foot the bill. He is in no way liable for that. How can you forget to add oil after draining it? What dealership was it?
asianml is offline  
post #3 of 14 (permalink) Old 10-02-2005, 04:14 PM
BenzWorld Elite
 
MarcusF's Avatar
 
Date registered: Apr 2005
Vehicle: 2002 CLK430
Location: Southern California
Posts: 1,681
Mentioned: 2 Post(s)
Quoted: 3 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

As an ex-wrench, I can tell you if the engine seized due to a lack of oil, it may be a complete write off. Being expensive to replace under warrantee, the technicians will determine the cause of failure. That is, as long as the owner has the car towed to a dealership as is. I believe the oil either leaked or burned. Leaks are obvious and if 8 quarts of oil is burned over a short period of time, the catalytic converters will show it (toast). I find it highly unlikely that someone forgot to put any oil in the car after an oil change. The engine would have spun a bearing long before the first hundred miles. I’m unclear why a dealer would use conventional motor oil rather than synthetic. It’s also a mystery why the oil pressure sensor failed. I would strongly advise that no one add any oil before the car is dropped off. Any factory mechanic can tell when an engine dies due to a lack of oil (spun bearings are hard to miss). They can also tell if an oil pump still works. A working oil pump with a functioning pickup tube, with an oil filter that’s not clogged, combined with every bearing in the block showing signs of running dry, and oil in the sump, usually points to fraud. If they don’t find oil in the sump, they may look into whether the pressure sensor failed. If they find oil they may be more interested in why someone tried to cover up what really happened.

The good news is, in about a week your friend will have a new factory engine.
MarcusF is offline  
post #4 of 14 (permalink) Old 10-02-2005, 08:42 PM
BenzWorld Veteran
 
samhmbz's Avatar
 
Date registered: Oct 2004
Vehicle: 164.125 163.175 Previous W211MOPF-W211C209W202W124
Location: So.Cal
Posts: 603
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

What kind of warranty ? have seen aftermarket warranty companies supply junk yard engines..........
Sam

Free maintenance ? buy a Bimmer......


samhmbz is offline  
post #5 of 14 (permalink) Old 10-02-2005, 09:21 PM Thread Starter
BenzWorld Extremist
 
Date registered: Feb 2004
Vehicle: SL320, 300e, 450SL
Location: Blue state of Mn
Posts: 1,044
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
RE: Under warranty &NO OIL in engine!! What to expect?

Factory extended warranty. Please read the first post.
I told him to buy a new aftermarket type warranty after factory one expires in 10/07.[:0]
bc2885 is offline  
post #6 of 14 (permalink) Old 10-02-2005, 10:19 PM
BenzWorld Veteran
 
samhmbz's Avatar
 
Date registered: Oct 2004
Vehicle: 164.125 163.175 Previous W211MOPF-W211C209W202W124
Location: So.Cal
Posts: 603
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

Quote:
bc2885 - 10/2/2005 8:21 PM
Factory extended warranty. Please read the first post.
I told him to buy a new aftermarket type warranty after factory one expires in 10/07.[:0]
Well now that I know its factory warranty(not stated in the other post I did read it...)
I agree the insp. procedure will go the way MarcusF
states. Best of luck with it.
Sam[:)]

Free maintenance ? buy a Bimmer......


samhmbz is offline  
post #7 of 14 (permalink) Old 10-03-2005, 09:52 AM
BenzWorld Elite
 
Kirill's Avatar
 
Date registered: Jul 2003
Vehicle: 01 SLK 320 MT6
Location: Lake In The Hills,IL
Posts: 4,477
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

If he is in Chicagoland - best bet to get it to Barrington Motorwerks. Did he call 1800-for-MERC ?

Kirill
Kirill is offline  
post #8 of 14 (permalink) Old 10-04-2005, 11:27 AM
BenzWorld Newbie
 
Date registered: Sep 2005
Posts: 3
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

"I’m unclear why a dealer would use conventional motor oil rather than synthetic."

Because they're crooks...

My dealer (PS in Seattle) used regular oil in my 2000 CLK and charged me for Mobil1 (which I requested) for my first servicing. The second servicing they again used regular oil (for which they were reimbursed by MBUSA). I didn't discover this until after my third service while investigating another service issue.
doctore is offline  
post #9 of 14 (permalink) Old 10-04-2005, 05:14 PM Thread Starter
BenzWorld Extremist
 
Date registered: Feb 2004
Vehicle: SL320, 300e, 450SL
Location: Blue state of Mn
Posts: 1,044
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
RE: Under warranty &NO OIL in engine!! What to expect?

Quote:
doctore - 10/4/2005 12:27 PM

"I’m unclear why a dealer would use conventional motor oil rather than synthetic."

Because they're crooks...

My dealer (PS in Seattle) used regular oil in my 2000 CLK and charged me for Mobil1 (which I requested) for my first servicing. The second servicing they again used regular oil (for which they were reimbursed by MBUSA). I didn't discover this until after my third service while investigating another service issue.
Hummmm..."Why a dealer would use conventional"
Probably because it really doesn't much matter what you use. The only reason dealers use full synthetic in their factory warranty cars is to not have to use up valuable billable hours from their techs as synthetics have twice the shelf life or more than conventional.I use a mixture of both in all my vehicles. Thank God for Amsoil!
bc2885 is offline  
post #10 of 14 (permalink) Old 10-05-2005, 10:48 AM
BenzWorld Member
 
olivengco's Avatar
 
Date registered: Oct 2004
Vehicle: 2000 E320
Location: Orange County, CA
Posts: 172
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: Under warranty &NO OIL in engine!! What to expect?

Quote:
doctore - 10/4/2005 10:27 AM

My dealer (PS in Seattle) used regular oil in my 2000 CLK and charged me for Mobil1 (which I requested) for my first servicing. The second servicing they again used regular oil (for which they were reimbursed by MBUSA). I didn't discover this until after my third service while investigating another service issue.
Just curious and this may sound like a dumb question. How can you guys tell whether it's conventional oil or synthetic that they put in your car? I couldn't tell just by looking at the oil, is there a way to examine the two types of oil?
olivengco is offline  
Sponsored Links
Advertisement
 
Reply

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











  • Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
     
    Thread Tools
    Show Printable Version Show Printable Version
    Email this Page Email this Page
    Display Modes
    Linear Mode Linear Mode



    Posting Rules  
    You may post new threads
    You may post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Trackbacks are On
    Pingbacks are On
    Refbacks are On

     

    Title goes here

    close
    video goes here
    description goes here. Read Full Story
    For the best viewing experience please update your browser to Google Chrome