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Old 06-23-2005, 02:45 PM   #11 (permalink)
JORDYR
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Date registered: Jun 2005
Vehicle: ML 430 & SLK 230
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RE: Harmonic Balancer Recall: Key Points

My ML430 has the .06.00 so I`m going to call my dealer and tell them they can wait for the letter but if it goes out before then, they are gonna be responsible for towing cost and any thing elese it may cause.
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Old 06-23-2005, 03:03 PM   #12 (permalink)
Ben J Men
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RE: Harmonic Balancer Recall: Key Points

That will go over like a fart in church[:)] you might want to be a little more diplomatic about!
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Old 06-23-2005, 03:48 PM   #13 (permalink)
gregs210
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RE: Harmonic Balancer Recall: Key Points

Quote:
JORDYR - 6/23/2005 2:45 PM

My ML430 has the .06.00 so I`m going to call my dealer and tell them they can wait for the letter but if it goes out before then, they are gonna be responsible for towing cost and any thing elese it may cause.
I'm no fan of dealers, but in this case there's really no cause to jump all over your dealer. They're taking it from all sides on this already and you'll just come off looking poorly.

After all, the whole idea is to proceed in an orderly fashion, obviously not all dealers can handle all of the cars in their area at once.

Moreover, as the defective HB's degrade there is a noticeable vibration whenever the engine is running. If you're not experiencing any symptoms you're probably fine and, in fact, there may be nothing wrong with your HB even though it has that number. As I understand it, it's not even the case that all of the HBs with either of those part numbers are bad, they are just replacing all of both those series as a precaution because they've seen too many failures in those two numbers.

On the other hand, if you ARE experiencing vibration (or you can see that the rubber has deteriorated, since you found the number that's almost as simple) then you don't have to wait for the letter, you get to go to the head of the line. If you have either of those issues, then call the dealer and let them know and they'll get you in quickly.

Take care and enjoy the ride,
Greg
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Old 06-23-2005, 05:21 PM   #14 (permalink)
Ben J Men
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RE: Harmonic Balancer Recall: Key Points

Very well put Greg, most people are way to quick to jump all over a dealer. Dealerships are around for good reasons, although most us wonder what those are at times! However you just need to proceed with caution,ask question's and then bark if you need to. I took our SL into a dealer to get the suspension checked out the other day and they did a road test and put it up on the rack and told me everything was fine. They charged me fifty bucks and I galdly paid it and left a happy man because they didn't try to bend me over. Don't forget most people shop their independent tech's just to keep them honest at times!

Rick
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Old 06-23-2005, 05:38 PM   #15 (permalink)
gregs210
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RE: Harmonic Balancer Recall: Key Points

Rick, I agree with you 100%.

There's nothing better than a good indie and nothing worse than a chiseling dealer. The trick, of course, is that it's harder to find a good indie than it is a chiseling dealer. [:D]
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Old 06-24-2005, 02:16 PM   #16 (permalink)
JORDYR
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RE: Harmonic Balancer Recall: Key Points

Dealer said bring it in Thursday they gonns fix it while they there I`m getting them to replace the serpt belt and plugs and chek amp on sensors see if they going bad, also gonna check the back tire sound it makes when pulling out. Sorry if I riffed anyone on my last post, I give my service manager greif but he`s a good guy so I don`t really hold em to my rants. I also take very good care of them when the times comes.
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Old 08-15-2005, 09:20 AM   #17 (permalink)
Mr. Pie
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RE: Harmonic Balancer Recall: Key Points

FYI, it's not just the part number in question it's the time frame your vehicle was manufactured. The dealer can also verify based on your VIN. If you VIN falls within the range where the HB was used then you should have it replaced for free. Unfortunately, my W210's VIN fell outside of this range and the inspection indicated only "normal" wear.
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Old 08-15-2005, 06:32 PM   #18 (permalink)
cmitch
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RE: Harmonic Balancer Recall: Key Points

Even though I didn't receive a letter, the dealer checked it anyway at the last service. I, of course, didn't need one because I had replaced it on my dime!

SA said that if I brought the receipts, MB would reemburse me. We'll see! I'm going Wednesday p.m. (8-17) to give it a try!
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Old 08-17-2005, 04:09 PM   #19 (permalink)
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RE: Harmonic Balancer Recall: Key Points

Quote:
blackbenzz - 5/28/2005 2:43 PM

What if you already had it repaired and paid out of pocket but not at the dealer?
I turned in my receipts today for the harmonic balancer repair that was done by independent mechanic. I gave him the tow bill and all. The Service Director (advisor's boss) looked them over and said MBUSA would send a check. We'll see![:)]
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Old 08-18-2005, 07:50 AM   #20 (permalink)
nate579
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RE: Harmonic Balancer Recall: Key Points

My wife 99 CLK320 is at out local mechanic getting the HB replaced. I didn't realize that there were a recall. But it's covered under warranty. Noting that we will be getting rid of it because maintenance and QC issues. Every month it's something breaking on it. She is leaning to a G35 coupe, better quality and cheaper to maintain. No more MB for us.
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