Tipping Service Assistants? - Page 2 - Mercedes-Benz Forum

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post #11 of 49 (permalink) Old 02-11-2007, 05:44 PM
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I have never tipped anyone at the dealer where I have my car serviced, what I have done on occasion is to buy a huge bag of candy like Hersheys or Snickers and give it to someone at the service desk when I come in to pick up my car. The result has been that everyone in the service deprtment remembers me and in ten years of dealing with them I have never had a problem that they have not solved to my satisfaction.......Very little expense, very large return.
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post #12 of 49 (permalink) Old 02-12-2007, 03:38 PM
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This tipping is getting out of hand, unless they guy did something special for you.
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post #13 of 49 (permalink) Old 12-03-2007, 01:34 PM
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hell no.

also. you sould beware of the "misc." charge on your bill. that is ther tip that they are stealing from you so question it and make them tak eit off like I did.
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post #14 of 49 (permalink) Old 12-03-2007, 03:23 PM
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hell no.

also. you sould beware of the "misc." charge on your bill. that is ther tip that they are stealing from you so question it and make them tak eit off like I did.

Agreed, better off negotiating a discount in advance for the overpriced service.

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post #15 of 49 (permalink) Old 12-03-2007, 07:06 PM
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I'm just curious how many people here tip the service assistant people that work with you when you bring your car in for service? If so, how much is customary for good work and service? hmm....
NEVER.

I'd sooner tip my Dry Cleaner, My Postman, My Doctor, My Gate Attendant,
my Policeman than somebody I don't know.

Charles
New York City, NY
Richmond County

United States of America
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post #16 of 49 (permalink) Old 12-07-2007, 11:05 AM
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the people saying that they dont tip is purley insane..I work at one of the largest Mercedes dealerships in NY where we have alot of very high end clients and most people do tip generously..Im a service writer here and my tips really help out alot.It just gets me when im reading this thread and the many people who DONT tip, saying how the parts and service is overpriced etc..If you feel that way than buy a honda or toyota! You bought a german car! parts are expensive. Also to the guy that said his advisor drives a viper well in case you didnt know the advisors get a great salary to begin with.. im only with the company for 3 years and already making close to 80k but our hours are long and stressful.but in the end worth it.i myself tip everyone no matter what because i know its appreciated as i appreciate my tips.. so anyway to the people who dont tip i bet are the same people who want everything for free..we try our best to goodwill as much as possible for every individual case if we can..If you have a problem with the high price of service or parts than get a honda or toyota!!
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post #17 of 49 (permalink) Old 12-07-2007, 11:40 AM
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so anyway to the people who dont tip i bet are the same people who want everything for free..
Help me out with the logic here - not tipping is the same as wanting everything for free? BTW, as a tipee you have a classic conflict of interest and should therefore recuse yourself from the debate.
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post #18 of 49 (permalink) Old 12-07-2007, 11:44 AM
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I'm a service advisor and I've never been tipped.

Granted, I work at a Chevrolet dealership, but still...never happened. I don't expect it to happen though, and I don't know what would happen if I was tipped...I'm not supposed to take it. I guess the best tip would be for the customer to return for more service work.
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post #19 of 49 (permalink) Old 12-07-2007, 03:16 PM
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deanyel,please if your not part of ever working in a dealership than please dont chime in. usually we see a pattern with the people who dont tip are the same one's that always want something covered under warranty like wear and tear items like tires, wiper blades etc..I dont know in any other states but NY people always tip.
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post #20 of 49 (permalink) Old 12-07-2007, 03:32 PM
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Originally Posted by stuart1976 View Post
deanyel,please if your not part of ever working in a dealership than please dont chime in. usually we see a pattern with the people who dont tip are the same one's that always want something covered under warranty like wear and tear items like tires, wiper blades etc..I dont know in any other states but NY people always tip.
You have to have worked at a dealership to participate in the thread? Need more help with logic.
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