Date registered: Feb 2004
Vehicle: 1997 S500
Location: Las Vegas, NV
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Sundevilinla: ...And your point is?
sundevilinla: Welcome to the forum. -LOL- I enjoyed your observations & hypothetical questioning (with its implied lack of insight & integrity) of those who replied to this thread. Whom are you really directing your thoughts to, "the group" or just one of us? [:)]
I'm a shareholder of DCX. I'm also a financial advisor for a major wirehouse. And I firmly know enough about corporate finance & the insurance industry to make several educated assumptions. With all due respect, your post reminds me of a William F. Buckley quote I'd like to share: "I would like to take you seriously, but to do so would affront your intelligence."
I usually always root for "the under-dog." I've also been traveling I-15 to & from Las Vegas since 1973, which I believe is often enough to clearly understand the hazards that can be found on that road. It would be easier to blame Caltrans (California Department of Transportation) than feebling attempting to convince Mercedes Benz about having a faulty deployment system in one of their cars. With over 2.5 million rethreaded tires sold in 1999 in California alone, maybe someone's attorney should be contacting the Rubber Manufactures Association as well? -LOL-
I'm of the belief that DCX (Daimler Chrysler AG) does a fairly decent job in both building quality automobiles & developing customer relationships with its customer base. Managing customer expectations is a tricky business because it is those very expectations that often provide a substantial competitive advantage. When a customer makes a choice between two or more suppliers of a good or service, that choice is often made on the basis of what they expect in the way of product quality or how they expect to be treated. I also believe Mercedes Benz has a great marketing department. They are active with their customer base with mailers, on-line surveys & promotional gifts to new/used car purchasers. I'm also quite aware that both the service & sales departments could/can be penalized as much as 25-30% if a buyer has numerous valid issues to comment/complain about.
Here's a short list of issues we might want to address on Stomba333's original post.
1. Since we have no idea how large the patch of retread was, nor do we know what model, year & speed the vehicle was traveling, we'll need to make some assumptions. OK, so far? I'll "guess" the retread was large enough to dent the undercarriage of the car & trip several sensors (located under the car) as it bounced around beneath the car. The driver's side curtain & right front passenger side bag deployed because the car hit something at a high rate of speed.
2. "The poor guy" is attempting to act as a intermediary for his parents. The information he's been given comes directly from his parents. He wasn't directly involved in the accident. Unfortunately, it's just as easy for a company to say "no" to an intermediary as it is to the owners of the vehicle.
3. I personally stated: "Remember, advice is cheap & plentiful on a public forum" so I've qualified my opinion.
4. Question: How does one "protect themselves as a consumer" when they've run over something?
Simple example: I run over a nail, the tire goes flat, I'm responsible for fixing the tire. End of story.
Here's a more realistic example of something that happened to me several years ago: I personally ran over a large trunk snow chain while changing lanes late one evening at a high rate of speed in my BMW. The large chain was perfectly in between the lanes. The chain bounced off the undercarriage of the car & set off the flashing road hazard lights, interior dome light, & automatically unlocked all the doors. -LOL- The car reacted as if I'd been involved in an accident. And indeed, it was an accident. I didn't even see the chain until it was too late. If those sensors had been hooked up to the air bag deployment system, I'm sure a bag or two would have gone off. There was no visible damage to the body of the car UNTIL we put it on the rack. Yep! I hit sometime alright. -LOL- Same thing happened when I ran over a large rock that hit the undercarriage.
If one is traveling at 70 mph & runs over a piece of truck tire retread (an assumption), the piece of rubber can & will bounce off the undercarriage of the car. What do the bumpers have to do with the airbags deploying? The sensors aren't just in the bumpers. I'm sure you must be aware there are sensors in the sides & undercarriage of the car as well as the bumpers?! "Kirill" mentioned bumpers & traveling 5 mph. I believe he was making a generalized statement. Am I correct "Kirill?" [8)]
Hope our answers have helped clear your mind & conscience of any skepticism, cynicism, or lack of unbiased judgment by those individuals that haven't validated whatever point you're attempting to make...
Good Luck & God Bless You! [^]
"If money can fix it, it's not a problem..."